Dale Meunier
Chicago,IL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Bodily Injury Claims Adjuster
USAA - P&C Auto Insurance
03.2020 - 02.2023
- Participated in ongoing training programs to stay up-to-date on industry trends, regulatory changes, and best practices for bodily injury claims handling.
- Negotiated terms and handled settlements and adjustments with attorneys, claimants and co-defenders.
- Interviewed relevant parties to determine claim denial or settlement.
- Interviewed policyholders, witnesses and third parties to gather information and details regarding injury event.
- Monitored expenses of pending claims to comply with company expenditure guidelines and budgets.
- Maximized subrogation recoveries by thoroughly reviewing accident facts and aggressively pursuing responsible parties when appropriate.
- Prevented unnecessary litigation by diplomatically resolving disputes over coverage, liability, and damages through negotiation.
- Assisted colleagues in resolving complex coverage issues or difficult negotiations, fostering a supportive work environment that promoted teamwork and knowledge sharing.
Non-injury Claims Adjuster
USAA - P&C Auto Insurance
07.2015 - 03.2020
- Negotiated favorable settlements with claimants, attorneys, and other insurance carriers to minimize financial risk for the company.
- Examined claims forms and other records to determine insurance coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained compliance with state regulatory requirements through meticulous documentation and adherence to company policies.
- Managed catastrophic loss events effectively by coordinating rapid response efforts and providing support to impacted policyholders.
- Conducted thorough investigations of complex insurance claims, gathering evidence and analyzing relevant documentation.
- Prepared summaries of damage, payments, and policy coverage.
- Mentored junior adjusters on best practices and industry regulations, contributing to their professional growth and development.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
Sales Associate
Academy Sports and Outdoors
08.2009 - 07.2015
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Improved store efficiency by implementing new processes and practices in the shipping and receiving department.
City of New Braunfels Emergency Management Intern
City Of New Braunfels
06.2014 - 06.2015
- Assisted in coordinating volunteer efforts during disaster recovery operations, maximizing available resources and expediting the recovery process.
- Assisted in the design and implementation of training programs for first responders, improving their knowledge and skills base.
- Improved emergency response times by streamlining communication processes between departments.
- Assisted in the development of comprehensive emergency management plans for various disaster scenarios.
- Analyzed data from previous emergencies to identify areas needing improvement in future responses.
- Enhanced situational awareness by maintaining up-to-date records of critical infrastructure vulnerabilities and potential threats.
- Supported public outreach initiatives by developing educational materials on personal preparedness measures.
U.S. Congressional Intern
U.S. Congressman Ruben Hinojosa
06.2014 - 08.2014
- Contributed to the development of social media content, increasing engagement with constituents on various platforms.
- Greeted and welcomed constituents and guests at office, offering immediate assistance and liaising between upper office staff and general public.
- Assisted staff with special projects and communications.
- Streamlined office workflow by updating contact databases regularly and monitoring incoming communications effectively.
- Supported the drafting of correspondence for constituents, addressing their concerns and providing accurate information.
- Provided exceptional constituent service, addressing concerns with empathy and professionalism.
- Performed administrative duties such as answering phones, distributing mail, and updating databases.
Education
Business Intelligence Data Analytics
TripleTen Business Intelligence Data Analytics
11-2024
Bachelor of Arts - Public Administration
Texas State University
San Marcos, TX06-2015
Skills
- Problem-solving
- Multitasking and organization
- Critical thinking
- Active listening
- Team collaboration
- Verbal and written communication
- Structured query language (SQL)
- Tableau dashboard creation
- Power BI tools
- Data visualization and presentations
- Excel functions
- Analytical problem solving
Timeline
Bodily Injury Claims Adjuster
USAA - P&C Auto Insurance
03.2020 - 02.2023
Non-injury Claims Adjuster
USAA - P&C Auto Insurance
07.2015 - 03.2020
City of New Braunfels Emergency Management Intern
City Of New Braunfels
06.2014 - 06.2015
U.S. Congressional Intern
U.S. Congressman Ruben Hinojosa
06.2014 - 08.2014
Sales Associate
Academy Sports and Outdoors
08.2009 - 07.2015
Business Intelligence Data Analytics
TripleTen Business Intelligence Data Analytics
Bachelor of Arts - Public Administration
Texas State University
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