Dale Washington
Slidell,LA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
13
13
years of professional experience
Work History
Cashier/Receptionist/Office Clerk
Premier Automotive Group
07.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Supported office efficiency by performing clerical tasks such as data entry, and photocopying documents.
Sales Consultant
Premier Automotive Group
11.2019 - 06.2023
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Learned and adapted quickly to new technology and software applications.
Sales Consultant
Bohn Brothers Toyota
03.2014 - 02.2015
- Developed and implemented sales strategies to increase profits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Utilized CRM software to manage customer accounts and track performance metrics.
Finance Office Business Manager
St. Augustine High School
01.2013 - 04.2014
- Processed Accounts Payable/Accounts Receivable, and Payroll as required.
- Assisted with the On-boarding and/or Terminations (of staff members), and with Benefits Administration.
- Communicated with parents, faculty members and vendors positively with particular attention to problem resolution.
- Reported issues to higher management with great detail.
- Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
- Passionate about learning and committed to continual improvement.
- Proven ability to learn quickly and adapt to new situations.
Associate Director of Finance
St. Augustine High School
07.2011 - 01.2013
- Supported financial director with special projects and additional job duties.
- Applied effective time management techniques to meet tight deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Booker T. Washington High School
New Orleans, LAAssociate of Science - Accounting
Delgado Community College
New Orleans, LA12.2012
Skills
- Bookkeeping Software
- Report Preparation
- Proficient in Champion and Quick Books Accounting Software, Drake Income Tax Preparation Software, Liberty Consignment (POS) Software, GROUP 1/Drive Centric/E-Leads Sales Software, and CDK (Auto Management) Software
Timeline
Cashier/Receptionist/Office Clerk
Premier Automotive Group
07.2023 - 01.2024
Sales Consultant
Premier Automotive Group
11.2019 - 06.2023
Sales Consultant
Bohn Brothers Toyota
03.2014 - 02.2015
Finance Office Business Manager
St. Augustine High School
01.2013 - 04.2014
Associate Director of Finance
St. Augustine High School
07.2011 - 01.2013
High School Diploma -
Booker T. Washington High School
Associate of Science - Accounting
Delgado Community College