Dale Wruck
Suffield
Summary
Dynamic operations leader with a proven track record at Hartford Package, enhancing performance through strategic oversight and relationship building. Expert in small business operations and customer relations, I successfully streamlined processes, boosting profits and empowering teams to achieve accountability and excellence. Skilled in both verbal communication and operational efficiency.
Experienced with strategic planning, financial management, and team leadership. Utilizes industry knowledge to drive business growth and operational efficiency. Track record of creating and implementing innovative strategies to enhance profitability and productivity.
Overview
9
9
years of professional experience
Work History
Owner
Viking Delivery
10.2021 - Current
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Streamlined operational processes to improve efficiency.
- Troubleshoot truck issues and determine best course of action for repairs.
Operations Manager
Hartford Package
08.2016 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Increased profit by streamlining operations.
Education
Associate of Applied Science - Accounting And Finance
Springfield Technical Community College
Springfield MA05-2015
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Team oversight making sure all tasks are completed daily
Timeline
Owner
Viking Delivery
10.2021 - Current
Operations Manager
Hartford Package
08.2016 - Current
Associate of Applied Science - Accounting And Finance
Springfield Technical Community College
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