DALE A. MICHAEL
CENTREVILLE,United States of America
Summary
GS-6 Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level GS-7 position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Special Events Coordinator
- Reviews event memorandums and ensures that all necessary security measures are covered in preparation and during special events
- Conducts walkthroughs and coordinates special events with outside organizations/involved parties ensuring all questions and concerns are addressed prior to the event.
Security Division Timekeeper
- Posts and manages overtime listings
- Validates overtime forms and verifies security personnel overtime worked for accuracy
- Reviews and validates request for services
- Reviews to updates security personnel bi-weekly time and attendance in WebTA and forwards to security manager for final updates for validation and approval
- Issues identity cards and visitor badges to museum visitor services
- Manages the security division supplies and verifies order logs
- Recognized by management for dedication and dependability and found trustworthy with sensitive information.
Armored Guard
Brinks Armored Guard Services/St.Thomas
03.1995
- Ensured the secure opening and closing of the banks along with the arming and disarming of the security system and night vaults
- Ensured a fully secure work environment and expert oversight of high value monetary exchanges from armed couriers
- Upheld proper security procedures to ensure safety and security of personnel, property and was found trustworthy with sensitive information
- Monitored CCTV system for any suspicious persons, vehicles or activities near or around bank property
- Responded to emergency situations including, medical, fire & alarm, pursuits, disorderly conduct and breach of site
- Maintained radio communication with Brinks communications center regularly throughout the day and reported hourly site observations
- Provided safe and reliable service with the banking community performing personal transactions.
Lead Security Officer - GS-6
Smithsonian Institution (Museum of Natural History)
06.2008 - Current
- Researches and interprets an extensive of sources including: United States Park Police, state and local laws, operating instructions and other legal references in order to follow the correct course of action
- Provides direct and continuing assistance to the local and Park Police in identifying individuals who pose a threat to public and property safety in and around the Smithsonian Institute
- Patrols assigned areas to check locks, alarms, door exhibit cases and other barriers to ensure security and prevent unauthorized entry into restricted areas
- Conducts routine and non-routine inspections to ensure compliance with security and safety procedures
- Ensures the safety and security of Smithsonian staff and visitors and protects the Smithsonian's property, treasures and surrounding grounds
- In charge of issuing, Smithsonian Institute officers, radios, weapons and keys
- Conducts searches on persons and property entering or leaving Smithsonian Institute property including, bags, carrying cases, containers and vehicles
- Prevents theft, vandalism and crimes against persons and property within the Smithsonian Institute
- Gathers data, information and prepares reports regarding offenses and incidents; prepares case reports for investigations
- Maintains open lines of communication with staff and management officials
- Provides customer service and portrays a positive impression of museum security personnel to museum visitors, staff, local and Park Police
- Evacuates museum visitors and staff during emergencies, ensuring their physical security
- Provides and performs first aid to individuals in distress
- Monitors security and fire alarms, receives and dispatches radio and telephone transmissions, secures locks, doors and maintains appropriate contacts with external and internal safety, fire and security departments
- Performs quality assurance on equipment, ensuring that they are in full functioning order and initiates work orders for repairs and/or replacement if equipment is deemed inoperable
- Trains new security personnel on policies and procedures ensuring that they can effectively perform their duties as security officers for the Smithsonian Institute.
Museum Security Officer
Smithsonian Institution (Museum of Natural History)
02.2001 - 05.2008
- Enforces the laws and regulations concurrently with the United States Park Police
- Uses broad discretion in the enforcement of title 40, U.S
- Code 193 n-x, and is knowledgeable of SI rules and regulations
- Patrols assigned areas to check locks, alarms, door exhibit cases and other barriers
- Prevents unauthorized entry into restricted areas
- Conducts routine and non-routine inspections to ensure compliance with security/safety requirements
- Ensures the safety and security of Smithsonian staff and visitors and protects the Smithsonian's property, treasures and grounds
- Currently a Unit Armor in charge of issuing SI officers radios, weapons and keys
- Conducts searches or persons and property entering or leaving SI's property to include, bags, cases, containers and vehicles
- Prevents theft, vandalism and crimes against person and property
- Writes and communicates effectively to prepare reports regarding offenses and incidents; prepares case reports for investigations and maintain effective relationships with operating and management officials and staff as well as visitors
- Provides customer service to museum visitors, and is responsive to their needs to ensure a positive impression of museum security personnel
- Evacuates public and staff during emergencies and performs medical assistanceto individuals in distress
- Performs functions which entails, monitoring security and fire alarms, receiving and dispatching radio and telephone transmissions, securing locks, doors and maintaining appropriate contacts with external and internal safety, fire and security departments.
Protection Officer
American Security Services/Washington
05.2000 - 02.2001
- Maintained all safety practices and procedures effectively
- Quickly and effectively responded to critical emergencies such as, medical emergencies, bomb threats and fire alarms
- Implemented safety measures and effective strategies to reduce risks and improve safety
- Conducted frequent scheduled and unscheduled inspections to ensure the security of the properties doors, locks and alarms
- Communicated effectively verbally and in writing to prepare reports regarding offenses and incidents
- Ensured the safety and security of personnel and visitors and remained vigilant of surroundings to deter theft, vandalism, and crimes against persons and property
- Managed the parking facility to ensure fluent traffic flow, parking safety, validity of parking permits and deterred unauthorized parking.
Protection Officer
Legislature of the Virgin Islands/St.Thomas
- 05.2000
- Enforced the laws, rules, and regulations in accordance with established departmental practices and procedures and Virgin Islands Codes of Enforcement
- Conducted frequent scheduled and unscheduled inspections to ensure compliance with security/safety requirements
- Provided information and gave directions when asked, in a friendly, clear manner and handled visitor problems in a professional manner with tact and diplomacy
- Communicated verbally and written in order to prepare reports and explain facts where it related to incidents on the property
- Remained engaged and aware of surroundings to deter vandalism, theft and crimes against persons and property
- Responded to emergency situations and provided crisis intervention
- Provided physical protection when necessary for legislative officials in threatening situations.
Branch Office Representative & Collections
Island Finance/St.Thomas
11.1994 - 03.1995
- Organized and maintained loan delinquency or default reports
- Identified, assessed and resolved issues/problems within collections area of responsibility
- Represented the bank and provided leadership in key community activities including civic, charitable, business and social functions
- Negotiated payment terms on outstanding debt and maintained professional while following standard operational procedures in stressful situations
- Developed and maintained strong relationships with customers and assisted with inquiries where it concerned their accounts
- Performed collections on field visits to customers home or place of business to secure payment on delinquent accounts.
Education
High School Diploma -
Ivanna Eudora Kean High School
St. Thomas, Virgin Islands06.1993
Skills
- Efficient in the following office software: MSOFFICE Suite, EXCEL, POWERPOINT, WORDPERFECT, WEB/TA Efficient in the functions of the following automation equipment: Faxes, Scanners, Copiers, Printers, multi-line telephone systems, two-way radios 50WPM
- Highly proficient in problem solving, conducting research and analysis, recognizing changes needed for improvement of processes and procedures, and conveying recommendations to senior management I have noted ability in research, data compilation, and report writings with well-documented conclusions I am an expert in maintaining composure and making solid decisions in high-stress environments I have outstanding oral and written communication skills I am also skilled in security services, human resources, training, and property management I am adept at operational analysis, developing operational and strategic plans and implementing long-term solutions relating to security Valued by employers for ability to meet deadlines and improve processes by applying innovative procedures and methodologies
Agenda Setting
Service Coordination
Partnership Development
Event Planning
Staff Management
Certification
- CPR/AED
- BBP
- Certified Armor
- Firearms
- OC
- POSH Certified
- Certified Timekeeper
Citizenship
United States of America
Socialsecuritynumber
XXX-XX-3953
Federalstatus
GS-6
References
Available upon request
Timeline
Lead Security Officer - GS-6
Smithsonian Institution (Museum of Natural History)
06.2008 - Current
Museum Security Officer
Smithsonian Institution (Museum of Natural History)
02.2001 - 05.2008
Protection Officer
American Security Services/Washington
05.2000 - 02.2001
Armored Guard
Brinks Armored Guard Services/St.Thomas
03.1995
Branch Office Representative & Collections
Island Finance/St.Thomas
11.1994 - 03.1995
Special Events Coordinator
Security Division Timekeeper
Protection Officer
Legislature of the Virgin Islands/St.Thomas
- 05.2000
High School Diploma -
Ivanna Eudora Kean High School