DALEEN ORTIZ
San Antonio
Summary
I’ve developed a strong and versatile work ethic through my experience as a food service worker , where I learned the importance of efficiency, food safety, and teamwork in a fast paced environment. In my role with HEB, I build excellent customer service and time management skills by accurately fulfilling orders and ensuring a positive experience for every customer. Additionally, at Lowe’s painting dept strengthened my product knowledge, attention to detail, and ability to assist customers with selecting the right products. Together, these experiences have helped me become dependable, adaptable, and committed to delivering high quality service in any setting.
Overview
5
5
years of professional experience
Work History
N&F Service
Audie L. Murphy Memorial VA Hospital
San Antonio, TX
01.2023 - Current
- Greeted veterans, assessed their needs and provided appropriate services.
- ServSafe Certified
- Maintained strict adherence to food safety and sanitation standards, including routine temperature checks and ServSafe guidelines.
- Managed inventory control, including stock tracking, tally counts, and minimizing waste through proper food rotation (FIFO)
- Assisted with staff scheduling and payroll processes, ensuring accurate timekeeping and efficient labor management.
- Prepared and cut vegetables efficiently using proper knife skills and safety techniques.
- Interpreted and executed daily production schedules to meet kitchen demand and deadlines.
- Assisted with staff management and payroll processes ensuring accurate timekeeping and efficient labor management.
- Delivered and retrieved food carts promptly, supporting efficient meal service operations.
- Prepared and distributed snack nourishments in accordance with dietary guidelines and scheduled service times.
Curbside Shopper
HEB Grocery Store
San Antonio
09.2022 - 12.2023
- Resolved customer complaints promptly and professionally when necessary.
- Verified that products chosen by customers were in stock and available for pick up.
- Stocked shelves with new merchandise as needed during shifts.
Paint Department Associate
Lowes Home Improvment
San Antonio, TX
04.2021 - 08.2022
- Kept accurate records of sales data, inventory levels and customer information.
- Trained new employees on company policies, procedures and safety guidelines related to the Paint Department operations.
- Inspected returned merchandise for damage or defects before restocking shelves.
Education
High School Diploma -
Brennan High School
San Antonio, TX06.2021
Skills
- Workflow Management
- Client Relationship Building
- Fast learner
- Goal-oriented mindset
- Food preparation
- Handling supply shortages and staffing issues
- Awareness of military culture and communication styles
Languages
Spanish
English
References
Lizbeth Ortiz- VA
Manager
Phone number: (726)251-6412
Email: Liz.ortiz@gmail.com
Robert Childers- RC TECH
CEO OF RC TECH
Phone number: (904)962-0087
Email: robert_childers@bellsouth.net
Dora Ortiz
Manager At HEB
Phone number: (210)693-9498
Email: aliciaortiz57@gmail.com
Timeline
N&F Service
Audie L. Murphy Memorial VA Hospital
01.2023 - Current
Curbside Shopper
HEB Grocery Store
09.2022 - 12.2023
Paint Department Associate
Lowes Home Improvment
04.2021 - 08.2022
High School Diploma -
Brennan High School