Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalene Virgin

Beloit

Summary

Energetic Crew Member known for high productivity and efficient task completion. Skilled in customer service, teamwork, and time management, ensuring smooth operations in fast-paced environments. Excel in communication, adaptability, and problem-solving, contributing to team success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Crew Member

KFC Taco Bell
Stoughton
06.2022 - 05.2023
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Restocked kitchen supplies including food products and utensils.
  • Welcomed and thanked guests to demonstrate appreciation for patronage.
  • Tailored orders to address customer allergies and gluten concerns.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Hospitality
  • Handing out food
  • Window
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Scrubbed and polished counters to remove debris and food.

• Bagging food

Housekeeper

Alpine Valley Ski Resort
East Troy
11.2018 - 07.2019
  • Maintained a clean linen closet by folding sheets neatly on shelves.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Provided information about hotel services upon request from guests.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Reported damage or theft of hotel property to management.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Inspected furniture for damage or stains in between guest stays.
  • Used cleaning chemicals following proper guidelines.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Crew Member

Culver's Restaurant
Elkhorn
04.2018 - 09.2018
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Scrubbed and polished counters to remove debris and food.
  • Assembled and served meals according to specific guest requirements.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.

Education

High School Diploma -

Delavan Darien High School
Delavan, WI
05-2017

Skills

  • Order management
  • Food safety practices
  • Nutritional knowledge
  • Cash handling
  • Customer service
  • Team collaboration
  • Cooking
  • Clear communication
  • Valid Driver's license
  • Food preparation
  • Creativity and innovation
  • Teamwork and collaboration
  • Safe food handling
  • Problem-solving
  • Hospitality service expertise
  • Machine operations
  • Willingness to learn
  • Integrity and honesty
  • Performance improvement
  • Cleaning
  • Multitasking and organization
  • Crew leadership
  • Safety awareness

Timeline

Crew Member

KFC Taco Bell
06.2022 - 05.2023

Housekeeper

Alpine Valley Ski Resort
11.2018 - 07.2019

Crew Member

Culver's Restaurant
04.2018 - 09.2018

High School Diploma -

Delavan Darien High School
Dalene Virgin