DaLesha M. Calinda
Houston,TX
Summary
Talented business professional knowledgeable about overseeing the real estate closing process. Organized and dynamic with a superior work ethic and results-oriented nature. Proficient Escrow Officer familiar with real estate contract standards, lender guidelines, and title requirements. Meticulous and systematic with excellent judgment. I am desiring a permanent role with a growing team.
Overview
9
9
years of professional experience
Work History
Escrow National Senior Trainer
HRExpertHiring
06.2022 - 12.2023
- Supported other departments within the organization by providing specialized training services upon request.
- Created and offered additional materials to enhance training.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
National Escrow Trainer
JetClosing
02.2020 - 05.2022
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Developed practical training programs to impart knowledge and improve individual skill sets.
- Recommended changes or improvements in existing training processes as needed.
Dormant Specialist
Eca Staffing Solutions
01.2021 - 01.2022
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Reviewed client documentation and contracts for discrepancies and mistakes.
- Developed strategies for improving operational efficiency within the Escrow Department.
- Reviewed documents for accuracy and verified funds.
Escrow Closing Manager
Fort Bend Title
Sugar Land , TX
06.2015 - 01.2020
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Collaborated with attorneys, lenders, buyers, sellers, title companies, and other external parties to complete escrow transactions efficiently.
- Resolved any discrepancies between buyers' and sellers’ expectations regarding the terms of sale agreements.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
Education
Bachelor of Arts - Business
University of Houston - Downtown
Houston, TX08-2010
High School Diploma -
Bellaire High School
Bellaire, TX05-1993
Skills
- Closing Process Coordination
- Lesson Planning
- Training and Mentoring
- Employee Onboarding
- Developing Lesson Plans
- Virtual Learning Management
- Funds Disbursement
- Contracts Knowledge
- Customer Relations
- Workflow Management
- Quality Assurance
- Troubleshooting
- Customer Service Excellence
- Issue Resolution
- Customer Needs Assessment
Timeline
Escrow National Senior Trainer
HRExpertHiring
06.2022 - 12.2023
Dormant Specialist
Eca Staffing Solutions
01.2021 - 01.2022
National Escrow Trainer
JetClosing
02.2020 - 05.2022
Escrow Closing Manager
Fort Bend Title
06.2015 - 01.2020
Bachelor of Arts - Business
University of Houston - Downtown
High School Diploma -
Bellaire High School