Summary
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic
Marie Waldrep-Henry

Marie Waldrep-Henry

Boerne,TX

Summary

Dynamic Senior National Commercial Escrow Officer, adept at closing complex transactions while ensuring legal compliance and effective communication. Proven expertise in escrow management and document preparation, consistently enhancing client satisfaction and operational efficiency. Recognized for resolving title defects and fostering strong lender relationships in high-pressure environments.

Work History

Remote Senior National Commercial Escrow Officer

Boston National Title Agency, LLC
Raleigh, NC
10.2021 - 10.2022
  • Closed commercial purchases and refinances for multiple property portfolios with compliance to purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
  • Analyzed title commitments, surveys, and other documents to ensure accuracy of information and worked closely with title department to resolve tax liens, boundary disputes and encroachments.
  • Organized closing packets and sent them out in a timely manner with prompt and professional response to inquiries from clients during the transaction process.
  • Conducted due diligence on all involved parties and handled sensitive financial information while ensuring compliance with privacy laws.
  • Verified that all documents were properly signed by all parties before disbursement of funds and maintained accurate records of all transactions for audit purposes.

Texas State Manager/Remote National Escrow Officer

Apex Closing Services, LLC
San Antonio, TX
01.2021 - 10.2021
  • Closed commercial refinance transactions in multi-state, high-volume environment, adhering to all related process guidelines, company standards and title requirements while satisfying customer expectations by meeting timelines and communicating proactively.
  • Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
  • Collaborated with internal banking and accounting teams to maintain escrow accounts and records and approved funds disbursements.

Branch Manager/Escrow Officer

Key Title Group
San Antonio, TX
04.2019 - 12.2020
  • Directed daily operations of the Loop 1604 residential closing branch, including customer service, human resources, sales and marketing activities while working intimately with President and Vice President of company to develop strategies to increase customer base, satisfaction and loyalty.
  • Facilitated weekly meetings with staff members to discuss progress on current initiatives and worked cross-functionally to plan and establish branch goals, supporting strategic objectives.
  • Provided guidance and support to team members regarding problem resolution and customer service issues while managing multiple book of business files, simultaneously resolving escalated title and client issues in a timely manner.
  • Identified opportunities for process improvement initiatives within the branch and assisted Alamo Heights branch when needed during peak closing periods.

Escrow Closer/Office Manager

G. Lee Miller, Esquire, PC
Florence, SC
06.2005 - 07.2015
  • Management of residential and commercial purchase, refinance, reverse mortgage and equity lines to include: contracts, lease agreements, and title requests review; title curative procedures; submission of title commitments and opinions for title insurance; advisement of all parties in due diligence; monitoring of timely inspections and documentation of repairs; preparation of loan documents, settlement statements, deeds, mortgages, assignments, lease amendments, subordinations, rights of way and easements; and recording of documents and issuance of title policies post closing
  • Other related duties included supervision of additional staff and paralegal mentorship, accounts receivable and general accounting, with maintenance of business correspondence and closing calendar.

Manager-Escrow Closer

Schurlknight & Rivers, PA (Real Estate Division)
Florence, SC
09.2000 - 05.2005
  • Management of Florence (main) and Myrtle Beach (satellite) offices, specializing in residential and commercial real estate transactions - duties as outlined in position above with the inclusion of supervising additional staff of up to six or more individuals (paralegals/closing assistants/receptionists)
  • Occasionally filled in for absent staff in other legal cases (domestic, probate, personal injury or medical malpractice) as required.

Education

Master of Human Resource Management -

Keller Graduate School of Management
01.2010

Bachelor of Science in Business -

Coker College
01.2007

Associate in Business -

Williamsburg Technical College
01.1996

Skills

  • Escrow management
  • Legal Compliance
  • Property Research
  • Title Examination
  • Document Preparation
  • Funds Disbursement
  • Closing process coordination
  • Contracts knowledge
  • Lender relationship management
  • Effective Communication
  • Time Management
  • Verbal and written communication
  • Teamwork and Collaboration

Certification

  • Licensed Escrow Officer, State of Texas -pending renewal via employer sponsorship
  • Notary Public, State of Texas

Additional Information

  • Office Manager/Sr. Paralegal - Bray, Chappell, Patterson & Olsen: San Antonio, Texas From May 2016 to April 2019
  • Office Manager/Escrow Officer - Allen & Associates: Boerne, Texas from May 2017 to October 2017
  • Compliance Analyst - USAA: San Antonio, Texas from September 2015 to April 2016

Timeline

Remote Senior National Commercial Escrow Officer

Boston National Title Agency, LLC
10.2021 - 10.2022

Texas State Manager/Remote National Escrow Officer

Apex Closing Services, LLC
01.2021 - 10.2021

Branch Manager/Escrow Officer

Key Title Group
04.2019 - 12.2020

Escrow Closer/Office Manager

G. Lee Miller, Esquire, PC
06.2005 - 07.2015

Manager-Escrow Closer

Schurlknight & Rivers, PA (Real Estate Division)
09.2000 - 05.2005

Master of Human Resource Management -

Keller Graduate School of Management

Bachelor of Science in Business -

Coker College

Associate in Business -

Williamsburg Technical College