Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalesia Mccants

Lake Wales ,FL

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sales Associate

24-7 Intouch
04.2023 - Current
  • Maintains calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engages with customers to effectively build rapport and lasting relationships.
  • Solves customer challenges by offering relevant products and services.
  • Assists with troubleshooting remotely.
  • Maintained documentation and resources regarding problem resolution for reference in future instances.

Lead Certified Nursing Assistant

Astoria Health And Rehab
11.2021 - 03.2023
  • Responded quickly and calmly in emergency situations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Knowledgeable of medical terminology and filing insurance claims
  • Documented patient information and care activities in electronic health record.

Warehouse Operator

Aldi Warehouse
08.2017 - 02.2019
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Monitored and calibrated equipment used for scrubbing operations to ensure accuracy and precision.
  • Inspected surfaces to identify areas requiring deep cleaning and decontamination.
  • Maintained clean, orderly work environment free of hazards.

Education

Certified Nursing Assistant -

Prometric Institute
Tampa, FL
11-2021

Skills

  • Strong analytical,customer services, and multi-tasking
  • Written and oral communication skills
  • Conflict resolution
  • Reliable and punctual
  • Teamwork and collaboration
  • Superb time management

Certification

  • Certified Nursing Assistant License
  • CPR Certification

Timeline

Sales Associate

24-7 Intouch
04.2023 - Current

Lead Certified Nursing Assistant

Astoria Health And Rehab
11.2021 - 03.2023

Warehouse Operator

Aldi Warehouse
08.2017 - 02.2019

Certified Nursing Assistant -

Prometric Institute

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Dalesia Mccants