Dalia Abou-Aly
Old Bridge,NJ
Summary
With over three years of management experience, committed to driving business growth. Strong dedication to achieving success with a proven track record of delivering results. Expertise in implementing strategic initiatives, optimizing operational processes, and fostering collaborative relationships. Confident in ability to contribute to the continued success of the organization by leveraging skills and knowledge.
Overview
10
10
years of professional experience
Work History
Security Officer
Securitas Security Services USA
02.2023 - 03.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Driver
Lyft
05.2021 - 02.2023
- Followed all relevant traffic laws and safety regulations.
- Executed timely and efficient route planning with the aid of navigation tools.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Store Manager
Vital Wireless
10.2019 - 02.2021
- Manage inventory control, cash control and store opening and closing procedures.
- Oversee retail team efficiently within rapid environment.
- Maximize sales and minimize shrinkage through excellent customer service and adherence to standard practices.
Kiosk Sales Manager
Wireless Advocates LLC
03.2015 - 05.2019
- Manage multiple Wireless Kiosks in Costco locations throughout New Jersey and increased their overall profits while maintaining a great membership experience.
- Demonstrate product value and provide guidance in buying decisions.
- Collaborate and communicate with management to minimize shrinkage and fraud.
- Assist members with their carrier need by providing elite customers service and carrier support.
- Establish new lines
Education
High School Diploma -
Old Bridge High School
Matawan, NJ06.2009
Skills
- Business and client obsessed
- Performance analysis
- Marketing knowledge
- Attention to quality and detail
- Report writing
- Customer relationship building
Timeline
Security Officer
Securitas Security Services USA
02.2023 - 03.2025
Driver
Lyft
05.2021 - 02.2023
Store Manager
Vital Wireless
10.2019 - 02.2021
Kiosk Sales Manager
Wireless Advocates LLC
03.2015 - 05.2019
High School Diploma -
Old Bridge High School
Similar Profiles
Sophia SalazarSophia Salazar
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Jeremy ManningJeremy Manning
Security Supervisor at Securitas Security Services USASecurity Supervisor at Securitas Security Services USA
Jutane PierreJutane Pierre
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA