Dalia A. Escobar

Assisted the City of Bell in both the Administrative and Marketing divisions. My contribution to the marketing division created significant increased engagement across the City of Bell's social media platforms. As a administrative professional, my responsibilities included providing exceptional service to residents and daily support to the executive team in the City.

Tasks included:

• Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled complaints and deescalated situations in a professional and friendly manner, strengthening relationships between residents and their local government.
• Efficiently managed incoming calls and directing them to appropriate departments.
• Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
• Collaborated with team members on various projects to achieve department goals.
• Invoice processing and budget tracking.

Beyond the Bell Branch (BTB) Youth Development Program is a provider of comprehensive after-school program services, comprised of three major components: Academic Assistance, Recreation, and Enrichment. Responsible for a classroom of 23 students, prioritizing safety while upholding the program's mission.

• Maintained accurate records of all program-related activities, ensuring compliance with regulatory guidelines.
• Oversaw students in classroom and common areas to monitor and enforce rules.
• Enhanced student comprehension by utilizing various teaching methods and strategies tailored to individual learning styles.
• Supported students'' emotional well-being by addressing individual needs, providing a compassionate ear, and connecting families with necessary resources.
• Increased educational expertise and knowledge by participating in instructor-oriented workshops provided by district.

After school educator responsible for creating lesson plans that fostered student curiosity and interest through engaging leaning-focused activities.

• Continuously refined instructional practices through ongoing professional development, ensuring that the after-school program remained current with best practices in education.
• Collaborated with fellow instructors to design interdisciplinary activities, fostering a well-rounded educational experience for students.
• Boosted student confidence by providing personalized feedback and guidance on homework assignments.
• Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.