Dalia Ahmed
San Jose,CA
Summary
Dedicated pharmacist professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
District Leader Emerging Leader
CVS Pharmacy
08.2023 - Current
- Oversaw the hiring process for new staff, ensuring a diverse and highly qualified team of pharmacists.
- Oversee a Mini district that includes 5 pharmacies in the region to insure high performance and compliance to the board of pharmacies regulations.
- Hire new talent of pharmacists to insure a pipeline of highly qualified pharmacists.
- A preceptor for training pharmacy interns
- Region support pharmacist for high volume pharmacies to give coaching and feedback needed for success.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Pharmacy Manager
CVS Pharmacy
03.2019 - Current
- Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
Pharmacy Manager
CVS HEALTH CORPORATION
06.2017 - 12.2018
- Developed policies and procedures for effective pharmacy management.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
- Successfully providing best customer service in the District and maintaining a high performing pharmacy
- Trained pharmacy interns and newly hired pharmacy technicians.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Education
CPR - CPR
Blue Cross
12.2023
Bachelor of Science - Pharmacy
Suez Canal University
Egypt06.2004
Skills
- Program Administration
- Records Organization and Management
- Business Development
- Effective leader
Accomplishments
* Won " put people first award " 2021
* Most Valuable pharmacist in 2022 , District 3 Bay area.
* Paragon winner 2023 for achieving high score across the region.
* Helping with heart award for maintaining high customer service in my mini disrict.
running
I am a very active person, I find joy being free running on a trail , I run on daily basis around 5-6 miles .
running for me is not only for improving health, it also teaching persistence and stamina
Languages
English
Full Professional
Arabic
Full Professional
French
Professional Working
Timeline
District Leader Emerging Leader
CVS Pharmacy
08.2023 - Current
Pharmacy Manager
CVS Pharmacy
03.2019 - Current
Pharmacy Manager
CVS HEALTH CORPORATION
06.2017 - 12.2018
CPR - CPR
Blue Cross
Bachelor of Science - Pharmacy
Suez Canal University