Dalia Blancas Luna
Burlington,NC
Summary
Professional with solid background in cleaning management, prepared to lead teams effectively. Focus on maintaining high standards and ensuring exceptional cleanliness. Strong skills in team collaboration, problem-solving, and adapting to diverse environments. Known for reliability, flexibility, and results-driven approach. Proficient in quality control, safety protocols, and training team members for optimal performance.
Overview
7
7
years of professional experience
Work History
Cleaning Supervisor
Angie’s Cleaning Services
06.2021 - 10.2024
- Supervised daily cleaning operations to ensure high-quality service delivery.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Implemented inventory management system for cleaning supplies, reducing waste and improving efficiency.
- Conducted regular inspections of work sites to maintain compliance with quality standards.
Head Hostess
Olive Garden
Burlington, NC
08.2017 - 06.2021
- Managed guest seating and waitlist to optimize dining flow.
- Trained new host staff on customer service protocols and reservation systems.
- Assisted in coordinating large party reservations, ensuring seamless service delivery.
- Monitored dining area for cleanliness and ambiance, enhancing guest experiences.
Education
High School Diploma -
Hugh M Cummings
Burlington, NCSkills
Health and safety
- Customer service-focused
- Training and mentoring
- Scheduling and planning
- Workload prioritization
- Quality assurance
- Task delegation
- Housekeeping
- Timekeeping
Client relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cleaning Supervisor
Angie’s Cleaning Services
06.2021 - 10.2024
Head Hostess
Olive Garden
08.2017 - 06.2021
High School Diploma -
Hugh M Cummings