Dalia Coria
FedEx Ground
STATE_US
1
Language
3
years of professional experience
Dedicated Package Handler Trainer with a proven track record in safety protocols and operational efficiency. Skilled in training and evaluating staff, fostering a culture of reliability and continuous improvement.
Work History
Package Handler Trainer
3 Years 4 Months- Trained new package handlers on safety protocols and operational procedures.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Provided ongoing support and guidance to fellow trainers as needed, sharing insights gained through experience in order to enhance overall training quality across the department.
- Developed and implemented training materials to enhance workforce efficiency.
- Promoted continuous learning among staff members, encouraging them to seek out opportunities for professional development both internally and externally.
- Collaborated with management to streamline training processes and enhance retention rates.
- Streamlined workflow processes for improved productivity by identifying areas of improvement in package handling procedures.
Team Leader
1 Year 6 Months- Led team in daily operations, ensuring high-quality customer service and efficient workflow.
- Implemented training programs that improved team performance and service consistency.
- Trained new staff on procedures and standards to maintain operational excellence.
- Coordinated inventory management processes to optimize stock levels and reduce waste.
- Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
Education
High School Diploma
Bachelor of Science - Biological Sciences
Skills
Warehouse safety
Material handling
Effective communication
Package processing equipment
Problem-solving abilities
Training program development
Operational safety
Logistics management
Cargo operations
Equipment operation
Languages
Spanish
Native or Bilingual
Timeline
Team Leader
Panera Bread
05.2023 - 11.2024Read More
Package Handler Trainer
FedEx Ground
03.2023 - CurrentRead More
Universidad Autonoma Metropolitana
Bachelor of Science from Biological Sciences
Read More
Adolfo Lopez Mateos
High School Diploma
Read More