Dalia Garcia
Chicago
Summary
Dynamic and dedicated professional with extensive experience in customer service at Dunkin' Donuts. Recognized for exceptional time management and attention to detail, fostering a welcoming atmosphere while efficiently handling high-volume tasks. A proven team player, committed to enhancing customer satisfaction and promoting a positive work environment.
Overview
6
6
years of professional experience
Work History
Barista
Dunkin' Donuts
03.2023 - 02.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Kitchen Hand
Clark Catering
04.2019 - 02.2024
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
- Managed time to juggle multiple tasks simultaneously with ease.
Cashier
Petes Produce
05.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Sales Associate
Galindo's Flower Shop
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Made floral arrangements
Team Member
McDonalds
05.2022 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
06-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Active listener
- Opening and closing duties
Languages
Spanish
Professional Working
English
Full Professional
Timeline
Barista - Dunkin' Donuts
03.2023 - 02.2025
Sales Associate - Galindo's Flower Shop
06.2022 - 09.2022
Cashier - Petes Produce
05.2022 - 02.2023
Team Member - McDonalds
05.2022 - 06.2022
Kitchen Hand - Clark Catering
04.2019 - 02.2024
Our Lady Of Tepeyac High School - High School Diploma,
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