Daliannie Ruiz
Kissimmee
Summary
Dynamic and organized professional with proven multitasking abilities in high-pressure environments. Bilingual communicator in English and Spanish, excelling in guest service and problem resolution. Recognized for enhancing guest experiences and effectively addressing concerns. Strong collaborator with exceptional time management skills, committed to safety and satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Clerk
Orange County Clerk of the Courts
Orlando
08.2025 - Current
- Processed confidential legal documents with precision and accuracy
- Managed high-volume administrative responsibilities, ensuring accuracy and timely completion
- Coordinated with court officials to uphold procedural compliance and support legal processes
- Handled sensitive information with discretion, maintaining confidentiality and trust
Attractions Attendant
Universal Orlando Resorts
Orlando
09.2017 - Current
- Delivered exceptional guest service to high daily guest volume, ensuring guest satisfaction and operational efficiency.
- Operate high-capacity attractions in strict compliance with safety and operational standards
- Resolved guest concerns calmly, escalating issues when necessary to maintain guest satisfaction.
- Assisted with attraction setup and breakdown, ensuring cleanliness and organization for optimal guest experience.
Server
Cheddars Scratch Kitchen
Orlando
07.2022 - 02.2026
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables, ensuring accurate orders and efficient service
- Resolved customer concerns, fostering satisfaction and encouraging repeat visits
- Collaborated with team members to streamline service during peak hours
Education
High School Diploma -
St.Cloud High School
St. Cloud, FL05-2017
Skills
- Safety and Compliance
- Time Management
- High-Volume Operations
- Guest Recovery
- Conflict Resolution
- Team Collaboration
- Bilingual: in English and Spanish
Certification
- Esthetician License
- Lash Extension Certificate
Languages
Spanish
Accomplishments
Peer to Peer Award
Timeline
Deputy Clerk
Orange County Clerk of the Courts
08.2025 - Current
Server
Cheddars Scratch Kitchen
07.2022 - 02.2026
Attractions Attendant
Universal Orlando Resorts
09.2017 - Current
High School Diploma -
St.Cloud High School