Summary
Overview
Work History
Education
Skills
KEY IMPACT HIGHLIGHTS
Timeline
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Dalibor Makic
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Dalibor Makic

Nis

Summary

Technical Program Manager and Engineering Leader with 10+ years of experience delivering large-scale cloud infrastructure, data platform, and enterprise modernization programs across health tech and SaaS environments. Proven track record leading 6 engineering teams (50+ engineers) across 2 time zones, driving execution across 10+ services and complex distributed systems. Demonstrated ability to improve delivery predictability by ~30%, reduce end-to-end delivery timelines by up to 2 months, and stabilize Agile release execution to a consistent two-week cadence. Strong background in reducing production incidents by ~95% through improved governance, operational discipline, and cross-functional alignment. Experienced in leading enterprise data platform transformations including Snowflake migration (50+ pipelines, 300+ tables) and enabling organization-wide access across Marketing, Analytics, and Account Management teams. Increasingly focused on AI-assisted delivery governance, automation, and engineering execution visibility.

Overview

13
13
years of professional experience

Work History

Senior Technical Project Manager

Lark Health
San Francisco, CA
10.2025 - Current
  • Lead strategic cross-functional programs across 6 engineering teams (50+ engineers) spanning multiple time zones, delivering cloud infrastructure and platform modernization initiatives across 10+ services
  • Drive end-to-end program execution including roadmap planning, dependency management, risk mitigation, and executive stakeholder communication
  • Improved delivery predictability by ~30% through structured planning, milestone tracking, and cross-team alignment mechanisms
  • Reduced delivery timelines by up to 2 months across major initiatives through improved execution governance and prioritization frameworks
  • Established and enforced consistent two-week Agile release cycles across distributed engineering teams
  • Implemented AI-assisted reporting and delivery visibility workflows, improving early risk detection and execution transparency
  • Reduced production incidents by ~95% through operational improvements and cross-functional execution alignment

Software Engineering Manager

Lark Health
San Francisco, CA
09.2024 - 09.2025
  • Led engineering execution across infrastructure reliability and platform operations initiatives
  • Managed sprint planning, prioritization, and resource allocation across distributed engineering teams
  • Oversaw infrastructure systems including Kubernetes, Kafka, VPN services, and monitoring platforms
  • Improved deployment workflows and system stability through operational and process improvements
  • Partnered with engineering leadership to improve delivery predictability, planning discipline, and execution governance
  • Led development on at least 50 simultaneous projects, multi-tasking across several deliverables while remaining in direct control of development paths.

Technical Project Manager

Lark Health
San Francisco, CA
10.2020 - 09.2024
  • Led enterprise-scale Snowflake data platform migration from custom-built data mart to cloud-native architecture
  • Migrated and re-architected 50+ data pipelines and 300+ tables supporting enterprise analytics and reporting systems
  • Enabled organization-wide data accessibility across Marketing, Analytics, and Account Management teams
  • Managed full project lifecycle including roadmap planning, execution tracking, dependency management, and stakeholder communication
  • Improved delivery visibility through standardized Jira governance and reporting dashboards
  • Supported platform modernization initiatives including Airflow migration and CI/CD improvements

Technical Project Manager

Sprayable Inc.
San Francis
02.2019 - 09.2020
  • Managed cross-functional delivery initiatives across multiple client-facing technical projects
  • Improved operational workflows and delivery consistency through process optimization
  • Coordinated technical and business stakeholders to ensure timely execution of deliverables
  • Managed at least 15 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.

Technical Project & Operations Manager

STREAM GLOBAL SERVICES-US, INC.
02.2016 - 02.2019
  • Led operational execution across technical and business teams in client-facing environments
  • Implemented Agile-based process improvements enhancing delivery consistency and issue resolution speed for a team of 50 people.
  • Managed program execution with focus on compliance, performance, and stakeholder alignment

Account Manager / Operations Manager

Grupo Noa International
10.2013 - 01.2016
  • Managed client onboarding and operational coordination across international teams
  • Supported service delivery scaling and operational process improvements

Education

Bachelor of Laws (LL.B.) - International Law

University of Niš – Faculty of Law

Skills

  • Technical Program Management
  • Cloud Infrastructure & Platform Operations
  • Data Platform Migration (Snowflake)
  • Kubernetes, Kafka & CI/CD Systems
  • Engineering Operations & Agile Delivery
  • Cross-Functional Leadership
  • Risk & Dependency Management
  • Delivery Governance & Reporting Systems
  • AI-Enhanced Program Execution
  • Stakeholder & Executive Communication

KEY IMPACT HIGHLIGHTS

  • Led 6 engineering teams (50+ engineers) across 2 time zones delivering cloud and data platform initiatives
  • Improved delivery predictability by ~30% through structured Agile execution and dependency management
  • Reduced delivery timelines by up to 2 months across major platform modernization initiatives
  • Standardized and stabilized 2-week release cycles across distributed engineering teams
  • Reduced production incidents by ~95% through operational improvements and governance controls
  • Led enterprise Snowflake migration: 50+ pipelines and 300+ tables from legacy data mart
  • Enabled organization-wide data access across Marketing, Analytics, and Account Management functions

Timeline

Senior Technical Project Manager

Lark Health
10.2025 - Current

Software Engineering Manager

Lark Health
09.2024 - 09.2025

Technical Project Manager

Lark Health
10.2020 - 09.2024

Technical Project Manager

Sprayable Inc.
02.2019 - 09.2020

Technical Project & Operations Manager

STREAM GLOBAL SERVICES-US, INC.
02.2016 - 02.2019

Account Manager / Operations Manager

Grupo Noa International
10.2013 - 01.2016

Bachelor of Laws (LL.B.) - International Law

University of Niš – Faculty of Law
Dalibor Makic