dalida Tavares Lima
Pawtucket,RI
Summary
Detail-oriented Housekeeping Supervisor with a proven track record in cleaning and sanitation. Skilled in implementing efficient cleaning schedules and enhancing guest satisfaction through effective team leadership.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
Hilton Garden Inn Hotel
Providence, RI
04.2024 - 03.2026
- Supervised daily housekeeping operations to ensure cleanliness and guest satisfaction.
- Trained and mentored team members on best cleaning practices and safety procedures.
- Developed and implemented efficient cleaning schedules to optimize workflow.
- Conducted inspections of guest rooms and public areas for quality assurance.
- Coordinated with management to address guest complaints and improve service delivery.
- Managed inventory of cleaning supplies, ensuring adequate stock levels at all times.
- Assisted in the recruitment process by evaluating potential candidates for housekeeping roles.
- Collaborated with maintenance staff to report and resolve facility issues promptly.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
Education
Bachelor of Science - Marketing Communication
Institut of Management
Dakar Senegal04-2017
Skills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
Languages
French
Full Professional
Spanish
Limited Working
English
Limited Working
Portuguese
Native or Bilingual
Timeline
Housekeeping Supervisor
Hilton Garden Inn Hotel
04.2024 - 03.2026
Bachelor of Science - Marketing Communication
Institut of Management