Results-driven Human Resources and Workforce Management professional with over 7 years of military experience supporting personnel operations, workforce planning, records management, leadership, and organizational readiness. Experienced in advising senior leaders, analyzing workforce data, managing personnel actions, and ensuring compliance with personnel policies and regulations. Proven ability to manage large-scale administrative operations, train personnel, and improve organizational effectiveness in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources Sergeant
Sustainment Brigade, 1st Cavalry Division, US Army
Fort Hood, TX
03.2024 - Current
Oversaw personnel accountability readiness reporting and strength management operations for brigade of over 1200 soldiers.
Directed personnel readiness initiatives as primary enlisted strength manager, advising brigade leadership on staffing requirements and force structure management.
Evaluated and analyzed top five military occupational specialty (MOS) shortages, delivering strategic staffing recommendations to senior leaders.
Oversaw monitoring and documentation of future gains (FTG) and future losses (FTL) to optimize workforce forecasting and personnel planning.
Oversaw maintenance and auditing of personnel records for over 1200 soldiers, ensuring data integrity and adherence to regulatory standards.
Utilized IPPS-A and Army personnel systems to streamline personnel actions, supporting workforce readiness initiatives.
Executed quality control reviews of awards evaluations and personnel actions prior to submission to senior HR leadership.
Compiled executive-level reports, readiness briefings, and personnel analytics to enhance brigade leadership decision-making.
Facilitated collaboration with battalion and brigade leadership to address personnel challenges and enhance organizational readiness.
Designed and implemented training programs for junior human resources personnel, enhancing proficiency and administrative accuracy.
Provided mentorship to soldiers, enhancing their skills in HR systems management and administrative processes.
Directed and coordinated high-priority projects to meet stringent deadlines while upholding exceptional quality standards.
Managed personnel actions and oversaw evaluation processes to promote employee recognition. Directed the administration of awards and promotions, ensuring alignment with organizational goals. Coordinated assignments and streamlined administrative documentation to improve operational workflows.
Oversaw management of confidential personnel records while ensuring adherence to relevant regulations and policies.
Guided soldiers and leaders through HR-related inquiries, ensuring effective problem resolution and compliance with policies.
Performed thorough quality assurance assessments of personnel records and transactions to guarantee data integrity and compliance.
Facilitated organizational readiness by ensuring personnel accountability and enforcing administrative compliance.
Facilitated conflict resolution sessions, promoting a cohesive and productive work environment.
Investigative Support (CID)
US Army CID
Fort Bliss, TX
01.2023 - 03.2023
Provided investigative and administrative support to Special Agents by collecting, storing, retrieving, and disseminating criminal investigative data. Assist in providing training to Special Agents on procedures and policies pertaining to time and attendance, human resource matters, procurement and supply processes, case file compilation, travel processes, and security and facilities protocols. Maintains admin control of all investigative cases through use of automated case log, status system and appropriate filing systems. Disseminate criminal investigative information, to provide timely action intelligence to leadership. Prepare a variety of administrative reports, verifying data accuracy and validity before submitting to management. Serve as the primary or alternate Facility Coordinator, responsible for facility inspections and the processing of service calls for maintenance and repair to office spaces. Serve as the subject matter expert on case file compilation both paper case files and digital copies for the field and subordinate offices. Maintained control of keys to both lockers and case filing system. Update and queries internal case control database and provides managers and agents with various reports to include weekly pending listings, statistical data, and listing of closed case files for retention and, destruction.
Establish and maintain administrative business files in connection with policies and procedures. Provide clerical and administrative assistance with maintaining and reporting manpower structure within the field office. Examine incoming data to ensure that reporting commences in accordance with established standards and procedures. Assembles investigation reports and ensures that all records, witness statements, exhibits, and other enclosures are attached, accurate, and presented in their proper order. Distributes case files, keeps track of subject-related court, non-judicial, and administrative proceedings, and records such actions. Provide continuous coordination with chain of command regarding DA Form 4833’s and ensure cases are closed out once completed. Refers requests for release of case information under Freedom of Information Act (FOIA) Privacy Act & Crime Records Center. Answering an average of 15 calls per day by addressing customer inquiries, solving problems, and providing information. Ensured all scheduled interviews were directed to the correct point of contact in a timely manner.
Enabled the transition from analog to digital case files by uploading an average of 60 cases a day into the record center databases.
Assisted in correcting numerous discrepancies within the Crime Records Center database.
Criminal Investigator, Drug Suppression Team
US Army CID
Fort Bliss, TX
11.2022 - 01.2023
Assisted in planning, developing, and executing major investigations related to drug crimes. Collaborated with legal teams and performed interviews and interrogations. Collected evidence and engaged with witnesses. Executed surveillance and recorded pertinent information. Supported undercover operations and participated in sting operations. Organized and assessed incoming criminal intelligence and information, identifying follow-up actions. Contributed to large-scale joint investigations with national or international significance.
Core Competencies: Exemplifies Integrity, report writing, calm under pressure, effective communication, problem solving.
Criminal Investigator, Special Victims Unit
US Army Criminal Investigation Division (CID)
Fort Bliss, TX
01.2019 - 11.2022
Assisted in planning and identifying leads for various criminal investigations involving child abuse, domestic violence, and missing persons. Participated in organizing and coordinating sensitive investigations into criminal activities. Supported undercover surveillance operations and sting operations to combat crime.
Assisted in evaluating data and evidence to support credible testimony in court for sensitive felony cases. Processed crime scenes by identifying, collecting, preserving, and documenting physical, digital, and documentary evidence. Captured photographs and identified or lifted latent prints to support investigations. Built rapport during interviews with trauma victims, witnesses, and subjects to enhance information collection. Guided investigations into suspected felony violations of United States laws and the Uniform Code of Military Justice. Addressed instances of false reporting to maintain integrity in investigations. Drafted and reviewed interim and final reports to summarize findings. Coordinated with victim advocates and legal professionals to identify preventable causes and suggested policy improvements. Identified leads and conducted canvassing interviews to gather additional information. Reviewed and prepared comprehensive reports on felony criminal investigations outlining contributing causes and expert recommendations for future prevention.
Managed sensitive records and documentation while ensuring accuracy, confidentiality, and compliance with organizational standards. Conducted 150+ interviews to gather, verify, and document critical information, maintained detailed case files, prepared reports, and collaborated with multiple agencies and stakeholders to support successful case resolution. Supervised and mentored personnel, conducted performance evaluations, and provided training on policies and procedures. Managed office resources and administrative operations while supporting team development and organizational success. Promoted to Non-Commissioned Officer after successfully completing the Basic Leader Course.
Core Competencies: Records Management, Documentation, Confidential Information Handling, Trauma-Informed Communication, Interviewing & Information Gathering, Data Analysis, Reporting, Regulatory Compliance, Cross-Functional Collaboration, and Customer Service.
Education
Bachelor of Science - Criminal Justice; concentration in Forensic Psychology
Purdue University Global
01-2025
Associate of Applied Science - Criminal Justice
Purdue University Global
01-2021
High School Diploma -
Manvel High School
Manvel, TX
05-2017
Skills
Human Resources Management
Workforce Planning & Analysis
Personnel Readiness Reporting
Records Management
Data Analysis & Reporting
IPPS-A
Compliance & Quality Assurance
Leadership & Team Development
Process Improvement
Administrative Operations
Employee Training
Microsoft Office Suite
Accomplishments
Led 80+ criminal investigations end to end; built prosecutable cases resulting in multiple convictions.
Conducted 150+ interviews, including elicitation that produced actionable confessions and follow-on drug busts.
Directed surveillance operations leading to successful narcotics interdictions.
Managed joint investigations with local law enforcement agencies to expand case reach and impact.
Supervised and mentored investigators (1 on SVU; 4 on Drug Suppression Team); supported promotions through coaching and performance evaluations.
Completed Basic Leader Course; advanced to non-commissioned officer and team lead.
Administered office funds with accountability and compliance.
Migrated records from analog to digital, uploading an average of 60 cases/day; corrected numerous discrepancies in the Crime Records Center database.
Resolved financial pay issues for 1,200+ personnel, ensuring timely and accurate compensation.
Certification
Military Police School | US Army
Adjutant General Human Resources School | US Army
Drug Suppression Team Training | US Army CID
Joint Sexual Assault Team Training | US Army CID
Basic Leader Course | US Army
Basic Combative Course | US Army
Holistic Health and Fitness Integrator Course | US Army
Advanced Leader Course | US Army
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Human Resources Sergeant
Sustainment Brigade, 1st Cavalry Division, US Army
03.2024 - Current
Investigative Support (CID)
US Army CID
01.2023 - 03.2023
Criminal Investigator, Drug Suppression Team
US Army CID
11.2022 - 01.2023
Criminal Investigator, Special Victims Unit
US Army Criminal Investigation Division (CID)
01.2019 - 11.2022
Associate of Applied Science - Criminal Justice
Purdue University Global
Bachelor of Science - Criminal Justice; concentration in Forensic Psychology
Purdue University Global
High School Diploma -
Manvel High School
Awards
National Defense Service Medal, Global War on Terrorism Service Medal, Army Good Conduct Medal, Army Service Ribbon, Certificate of Achievement, Army Commendation Medal
Additional Insights
Qualifies with Firearm
Fully vaccinated for COVID-19
CPR Certified
Detailed knowledge of United States laws / regulations and Uniformed Code of Military Justice
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Battery First Sergeant (Human Resources Supervisor/Senior Advisor) at United States ArmyBattery First Sergeant (Human Resources Supervisor/Senior Advisor) at United States Army