Dalila Fuentes
League city,Tx
Summary
Experienced server seeking a challenging position in a fine dining establishment. Utilize my skills to consistently deliver exceptional dining experiences for guests.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Receptionist
League City Pediatrics
10.2024 - 12.2024
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Receptionist/Billing
Clear lake Nissan
02.2024 - 04.2024
- Managed Front desk operations, ensuring efficient customer interactions and accurate billing processes
- Resolved client inquires and billing discrepancies, enhancing customer satisfaction and retention
- Utilized billing software to process payments accurately, reducing errors and improving efficiency
- Collaborated with team members to streamline administrative tasks, boosting overall office productivity
Daycare Teacher
Raising stars Academy
11.2023 - 02.2024
- Led classroom activities, ensuring a safe and engaging space for20+ children, enhancing learning outcomes
- Developed and implemented age-appropriate educational program, fostering cognitive and social growth
- Collaborated with parents to address individual children needs, improving overall student performance
- Monitored and documented child progress, providing detailed reports for parent – teacher conferences
- Maintained classroom and order cleanliness, contributing to a positive and productive environment
Receptionist
Amazing Lash Studio
08.2022 - 09.2022
- Responded to inquiries
- Managed multiple tasks and met time – sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Kept reception area clean and neat to give visitors positive first impression
- Maintained confidentiality of information regarding clients and company
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Answered phones promptly and directed incoming calls to correct offices
- Corresponded with clients through email, telephone, or postal mail
- Handled cash transactions and maintained sales and payment records accurately
- Maintained visitor log for entering and leaving facility for security purposes
- Assisted with onboarding new clients and security paperwork completion
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customer
Personal Shopper
Target
10.2021 - 01.2022
- Tracked substitutions and informed customers of changes, memorized store layouts and planograms to fulfill orders using shortest most efficient route
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Placed completed orders in labeled temperature-appropriate storage pending pick up
Administrative Assistant
Louisiana Value Source
01.2021 - 05.2021
- Managed purchases
- Stocking and organizing
- Documented all communication between relevant stakeholders such as vendors, departments and customers
- Maintained digital databases, physical files and area logs, performed routine clerical tasks by scanning, filling and copying documents
Education
Phlebotomist
Bread of Life Academy
Houston Tx08.2023
High school diploma - undefined
J.Frank Dobie High School
05.2021
Skills
- Customer Service Expertise
- Inventory management
- Storage management
- Route optimization
- Efficient Data Management
- Order Processing
- Effective Communication
Certification
Phlebotomist license
Timeline
Medical Receptionist
League City Pediatrics
10.2024 - 12.2024
Receptionist/Billing
Clear lake Nissan
02.2024 - 04.2024
Daycare Teacher
Raising stars Academy
11.2023 - 02.2024
Receptionist
Amazing Lash Studio
08.2022 - 09.2022
Personal Shopper
Target
10.2021 - 01.2022
Administrative Assistant
Louisiana Value Source
01.2021 - 05.2021
High school diploma - undefined
J.Frank Dobie High School
Phlebotomist
Bread of Life Academy