Dalila Lee
Tampa
Summary
High-energy server with experience in high-volume hospitality environments. Skilled in upselling, multitasking, and delivering fast, friendly service that enhances guest experience and drives sales. Strong ability to handle busy shifts, keep accuracy, and create a welcoming atmosphere for guests.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Brand Ambassador
Green light Marketing
Tampa
02.2023 - Current
- Engaged with customers to promote products and drive sales
- Built effective communication and people skills through direct interaction
- Utilized social media to increase event attendance and brand awareness
Bay Host / Server
Topgolf
Tampa
06.2021 - Current
- Delivered fast, attentive service in a high-volume entertainment venue
- Managed multiple tables while keeping accuracy and efficiency
- Upsold food, beverages, and promotions to increase check averages
- Ensured guest satisfaction by resolving issues quickly and professionally
- Maintained clean and organized service areas during peak hours
- Followed safety and alcohol service guidelines
Patient Transporter
Tampa General Hospital
Tampa
03.2021 - 05.2021
- Provided attentive, customer-focused care in a fast-paced environment
- Communicated effectively under pressure with staff and patients
AFI Representative
American Car Center
Tampa
11.2019 - 03.2021
- Handled cash transactions and kept accuracy in financial processes
- Built trust with customers through effective communication and service.
HR Coordinator
TrueCore Behavioral Solutions
04.2017 - 10.2019
- Managed administrative processes and maintained organized records
- Supported hiring and onboarding processes
Education
Brandon High School
Brandon , FLSkills
- High-Volume Service
- Upselling & Sales
- Cash Handling
- POS Systems
- Customer Engagement
- Multitasking
- Conflict Resolution
- Alcohol Awareness / Responsible Service
- Team Collaboration
Timeline
Brand Ambassador
Green light Marketing
02.2023 - Current
Bay Host / Server
Topgolf
06.2021 - Current
Patient Transporter
Tampa General Hospital
03.2021 - 05.2021
AFI Representative
American Car Center
11.2019 - 03.2021
HR Coordinator
TrueCore Behavioral Solutions
04.2017 - 10.2019
Brandon High School