Lauren Lomeli
Corona,CA
Summary
I am a driven and resourceful administrative professional with 5+ years of experience assisting with work of high-achieving executives. My track record supports professional needs with well-organized precision. I successfully manage high-volume workloads in rapidly changing environments. I am responsible and accountable with impeccable decision-making skills, and strong communication and active listening skills to strategize, plan, and execute deals that surpass sales goals.
Overview
7
7
years of professional experience
Work History
Brand Ambassador
Litto
2022.01 - Current
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Bartender
En Familia
2024.04 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bar Manager
Biest Italian Kitchen
2023.05 - 2024.04
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Fine Dining Server
Ori Sushi Robata Bar
2021.02 - 2023.07
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations by phone, answered customer questions and informed of accurate wait times.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Used Clover to accurately and efficiently verify restaurant receipts and complete end-of-day paperwork.
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
- Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Server
Sushi Martini
2021.11 - Current
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Appointment Scheduling Specialist
Richard Montez - Artistic Element Tattoo
2020.09 - 2021.11
- Acted as first point of contact and set appointments for prospective clients.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Routed incoming mail and messages to relevant personnel without delay.
- Collected appointment payments from clients and updated account balances.
- Handled complaints and questions, and re-directed calls to other team members.
- Assisted office team by making phone calls, copies and appointments.
- Answered phone calls and answered questions from potential customers.
- Scheduled consultations for over 500 potential customers.
- Balanced employee availability, customer schedules and maximum load levels when scheduling appointments.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Shift Lead
J&R Hock
2017.11 - 2019.02
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained and mentored new employees to maximize team performance.
- Conducted hourly inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Tracked receipts, employee hours and inventory movements.
- Completed store opening and closing procedures and balanced tills.
Education
High School Diploma -
Corona High School
Corona, CA06.2019
Skills
- Customer Service
- Executive Schedule Management
- Inquiry Response
- Recordkeeping and Documentation
- Client Development
- Networking
- Account management
- High-Volume Dining
- Cash Handling
- Service Prioritization
Timeline
Bartender
En Familia
2024.04 - Current
Bar Manager
Biest Italian Kitchen
2023.05 - 2024.04
Brand Ambassador
Litto
2022.01 - Current
Server
Sushi Martini
2021.11 - Current
Fine Dining Server
Ori Sushi Robata Bar
2021.02 - 2023.07
Appointment Scheduling Specialist
Richard Montez - Artistic Element Tattoo
2020.09 - 2021.11
Shift Lead
J&R Hock
2017.11 - 2019.02
High School Diploma -
Corona High School