Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dalila Perez

Dalila Perez

Aurora,IL

Summary

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Offering caring and supportive nature, ready to thrive in healthcare setting and eager to learn and grow. Delivers foundational understanding of patient care principles and basic medical procedures. Ready to use and develop strong communication and patient care skills in CNA role.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

Highlight Healthcare of Aurora
02.2025 - Current
  • Assisted patients with daily living activities, ensuring comfort and safety.
  • Monitored vital signs, reporting any changes to nursing staff promptly.
  • Implemented personalized care plans under the direction of registered nurses.
  • Maintained cleanliness and organization of patient care areas to promote hygiene.
  • Documented patient information accurately in electronic health records .

Sales Representative

On course home solutions
02.2024 - 07.2024
  • My role at oncourse was to help our customers start, reconnect and stop their gas services.
  • In my role I would also build rapport with our customers to find them the best home warranties for their home .
  • Developed and maintained relationships with customers to ensure repeat business.
  • Identified opportunities for cross-selling additional products and services.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Sales Associate

Kate Spade
08.2022 - 12.2023
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Conducted inventories on a regular basis to track stock levels.
  • Upsold additional items based on customer interests and needs.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Education

Certificate - Certified Nursing Assistant

Waubonsee Community College
Aurora, IL
12-2024

High School Diploma -

East Aurora High School
Aurora, IL
06-2022

Skills

  • Sales closing
  • Time management
  • Staff training
  • Customer relationship building
  • Upselling and cross selling
  • CPR certified
  • HIPAA compliance
  • Basic life support
  • Medical terminology

Certification

Certified nursing assistant

CPR certified

Timeline

Certified Nursing Assistant

Highlight Healthcare of Aurora
02.2025 - Current

Sales Representative

On course home solutions
02.2024 - 07.2024

Sales Associate

Kate Spade
08.2022 - 12.2023

Certificate - Certified Nursing Assistant

Waubonsee Community College

High School Diploma -

East Aurora High School

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