Dalilah Contreras
Key Largo,FL
Summary
Dynamic professional with a proven track record of excelling in high-stress environments. Expert in fostering customer relationships and seamless team collaboration to ensure a positive work environment and successful business .
Overview
6
6
years of professional experience
Work History
Server/Bartender
City Hall Cafe
01.2023 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked to place orders, manage bills, and assist customers with wine selections.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender
Chambers Bay Golf Course
02.2022 - 11.2022
- Served high customer volumes during special events, tournaments, and weddings.
- Assisted and worked from beginning to end for the US Women's Amateur.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Production Coordinator
Telemundo Media
01.2017 - 06.2018
- Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
- Coordinated with production team to support productivity targets and deadline management.
- Monitored and tracked progress of all production tasks to ensure a smooth and efficient process between talent and crew.
- Coordinated communication between departments, fostering a collaborative work environment.
Education
Nursing
Tacoma Community College
Tacoma, WA2022
Certification - Phlebotomy
Bates Technical College
Tacoma, WA2011
Skills
- Ability to multitask efficiently
- Strong work ethic
- Exceptional customer service
- Ability to use office equipment and software
- Managerial experience
- Bilingual (Spanish)
Timeline
Server/Bartender
City Hall Cafe
01.2023 - 06.2023
Bartender
Chambers Bay Golf Course
02.2022 - 11.2022
Production Coordinator
Telemundo Media
01.2017 - 06.2018
Nursing
Tacoma Community College
Certification - Phlebotomy
Bates Technical College
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