Dalilah Montero

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally, accepting inbound calls for snap, Medicare and tanf

Not employed from December 2022-February 2023

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Accepting inbound calls for Verizon wireless, assistance with account balance and tech support

Not employed

• Increased customer satisfaction by addressing and resolving complaints in a timely manner.
• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Assisting customers with balance and transition with Bank of America

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash .

Not employed from November 2014 -March 2016