Hi, I’m
Dalindra D. Felton
Rome,GA
Summary
Talented sales and credit analyst professional effective at multi-tasking and balancing account needs and making new sales. Builds loyalty and long-term relationships with accounts while consistently reaching sales targets.
Overview
14
years of professional experience
1
Certification
Work History
OneMain FinancialRome, GA
Personal Loan Specialist
07.2016 - 04.2017
Job overview
- Develop business with local merchants through weekly appointments
- Manage and service collections activities for existing accounts.
- Set up new accounts, analyze and establish customer credit, and set up payment methods.
- Prioritize daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Emphasized product features based on analysis of customers needs.
SuryaCalhoun, GA
Sales Coordinator
07.2014 - 07.2016
Job overview
- Build leads through business to business sales by communicating product information and key benefits of Surya products.
- Qualifying business leads, completing customer profiles, following up on sales calls, and creating sales proposals.
- Develop new business opportunities by effectively communicating product lines to leading home decor companies and business.
- Researched clients\' business issues and goals to offer appropriate solutions to regain dead accounts.
- Assist with market show planning including, show merchandising and setup, breakdown, while exceeding market sales goals.
- Assist in the development and editing of bi-annual company catalog.
BelkRome, GA
Estee Lauder Counter Manager
01.2013 - 07.2014
Job overview
- Drive and build retail sales and improve rank yearly.
- Build in-store relationships with all levels of management and selling teams.
- Recruit, train, motivate, and develop cosmetic team.
- Greet all customers in a warm and friendly manner to create a positive first impression of the counter.
- Planned events and authorized payments and merchandise returns.
- Called clients to confirm upcoming appointments.
- Examined merchandise to verify that it was correctly priced and displayed according to seasonal schematic plans.
BelkRome, GA
Retail Sales Associate
04.2012 - 01.2013
Job overview
- Provide prompt, courteous customer service, manage and organize new merchandise, sold merchandise and rotated stock.
- Performed light cleaning duties as needed to maintain store cleanliness.
- Major responsibility is to manage and oversee the Ralph Lauren Polo brand for the Men\'s Department.
Southeast Elementary SchoolRome, GA
Paraprofessional/Intervention Coach
08.2009 - 08.2011
Job overview
- Instructional aid within the classroom helping with daily lessons and activities.
- Response to intervention coach for reading and mathematics.
- Providing an outside resource for student in the classroom needing extra attention.
- Promoted good behavior by using the positive reinforcement method.
- Promoted language development skills through reading and storytelling.
United Weavers of America Dalton, GA
Account Manager
04.2017 - Current
Job overview
- Contacted [Number] of new and existing customers per [Time period] to discuss new products and services.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
United Weavers of AmericaDalton, Georgia, United States
Inside Sales Account Manger
04.2017 - Current
Job overview
- Increased sales volume by adding 10 accounts, with in 4 months across the Northern States territory.
- Contacted over 500 of new and existing customers within 4 month time frame to discuss new products and services.
- Built client relationships by acting as the liaison between the customer service and sales teams.
- Created proposals for new and repeat customer business transactions.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Consulted with clients after sales to resolve problems and provide ongoing support.
United Weavers of America Dalton, GA
Account Manager
04.2017 - Current
Job overview
- Increased sales volume by adding several accounts in the northern territory.
- Created proposals for new and repeat customer business transactions.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Uncovered and qualified prospects and sales opportunities in targeted markets using external resources.
Education
The University of Mississippi
Bachelor of Science from Communication Sciences and Disorders
August 2009
University Overview
- Emphasis in Speech and Communication
- Minor in Psychology
Skills
- Subtle and effective sales skills
- B2B sales
- Excellent Time Management
- Exceptional Interpersonal Communication
- Brand management
- Event management
- Product Knowledge
Certification
Estee Lauder Expert Certification Gold Level Recognition of Excellence
Timeline
Account Manager
United Weavers of America
04.2017 - Current
Inside Sales Account Manger
United Weavers of America
04.2017 - Current
Account Manager
United Weavers of America
04.2017 - Current
Personal Loan Specialist
OneMain Financial
07.2016 - 04.2017
Sales Coordinator
Surya
07.2014 - 07.2016
Estee Lauder Counter Manager
Belk
01.2013 - 07.2014
Retail Sales Associate
Belk
04.2012 - 01.2013
Paraprofessional/Intervention Coach
Southeast Elementary School
08.2009 - 08.2011
The University of Mississippi
Bachelor of Science from Communication Sciences and Disorders
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