Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Dalkiris F Rodriguez

Dalkiris F Rodriguez

Burlington

Summary

Dynamic professional with a proven track record at Amazon, excelling in customer service and operational efficiency. Skilled in analyzing feedback to drive improvements and enhance team performance. Demonstrated leadership in training staff and managing inventory, ensuring high standards and customer satisfaction in fast-paced environments. Adaptable and detail-oriented, committed to continuous growth.

Overview

9
9
years of professional experience

Work History

Amazon Associate

Amazon
02.2024 - Current
  • Analyzed customer feedback to identify improvement areas in product listings and service quality.
  • Collaborated with cross-functional teams to enhance operational workflows and streamline processes.
  • Assisted in developing training materials for new associates, fostering a culture of continuous learning.
  • Executed daily inventory management tasks using internal systems to ensure stock accuracy and availability.
  • Adapted quickly to shifting priorities, demonstrating flexibility in a fast-paced work environment.
  • Monitored performance metrics, providing insights to leadership for strategic decision-making initiatives.

Hair Salon Owner

Believe Hair Salon
02.2020 - 10.2022
  • Managed salon operations, ensuring efficient service delivery and high customer satisfaction.
  • Trained and supervised staff on hair care techniques and customer service best practices.
  • Implemented inventory management systems to optimize product availability and reduce waste.
  • Developed marketing strategies to enhance brand visibility and attract new clientele.
  • Established strong relationships with suppliers for quality products at competitive prices.
  • Monitored financial performance, identifying areas for cost reduction and revenue enhancement.

Waitress

Witherspoon Grill
01.2016 - 01.2019
  • Delivered exceptional customer service in high-pressure dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and presentation.
  • Managed multiple tables efficiently while maintaining attention to detail and guest satisfaction.
  • Trained new staff on menu items, service protocols, and company standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Education

BBA - Psychology

Rowan University
Glassboro, NJ
12-2029

Associate of Arts - Liberal Arts

Mercer County Community College
Trenton, NJ
12-2025

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Customer interaction
  • Leadership qualities
  • Courteous and professional
  • Flexible schedule

Languages

Spanish
Native or Bilingual

Timeline

Amazon Associate

Amazon
02.2024 - Current

Hair Salon Owner

Believe Hair Salon
02.2020 - 10.2022

Waitress

Witherspoon Grill
01.2016 - 01.2019

BBA - Psychology

Rowan University

Associate of Arts - Liberal Arts

Mercer County Community College

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