Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dallana Molina

Riverdale Park,MD

Summary

My name is Dallana Molina . I am a very hardworking person im very committed to any task / job that is given to me . i learn quickly and once i get the hang of it im a very fast worker .I worked in the food service , catering , deli clerk as well as cashier/ customer service and as hostess , Throughout all those jobs i experienced and learned alot of varieties of things . How to interact with customers making them feel comfortable and with respect . Always make sure im in a clean environment and professional . My phone skills and making sure customers get correct information is very good . Im bilingual i speak English And Spanish . I am very knowledgeable

Overview

8
8
years of professional experience

Work History

Hostess/Server

Burtons Grill
Riverdale Park, MD
11.2022 - 01.2023
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Handled cash payments and reconciled daily transactions accurately.
  • Took a mandatory test to be approved to work as a hostess .
  • Created an enjoyable atmosphere by engaging in friendly conversation with guests.

Deli Clerk/Cook's Assistant/Catering

Seasons Culinary Service
Washington Dc, MD
06.2019 - 02.2022
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Followed recipes and customer requests to prepare meals.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Served food and beverages at take-out counters to provide fast service to waiting guests.
  • Assist cooks and kitchen staff with various tasks as needed and provided cooks with needed items .
  • Make special dressings a sauces as well condiments for sandwiches
  • Prepared a variety of foods such as meats , vegetables, desserts according to customers orders or supervisors instructions following approved procedures .
  • Assisted with catering orders for special events as well as making the order's throughout the day

Deli Clerk /Catering

Whole Food Market
Riverdale Park, MD
04.2018 - 05.2019
  • Sliced meats and cheeses and weighed deli items for customers.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
  • Offered samples to promote and upsell specials.
  • Informed customers of deli specials to increase profits.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Documented and entered special orders for event catering and party trays.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Retail Sales Associate Cashier

Family Dollar
Riverdale Park, MD
08.2014 - 10.2014
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Monitored inventory stock levels for shopping bags and other supplies to prepare and maintain check-out area.
  • Reported suspicious behavior, incidents and theft to support loss prevention.
  • Operated a cash register to accurately process sales transactions.
  • Organized merchandise in the store for easy access by customers.
  • Counted money at the beginning and end of each shift to ensure accuracy of funds on hand.

Education

High School Diploma -

Bladensburg High School
Bladensburg, MD
05-2013

Skills

  • Event Planning
  • Food Running
  • Customer Service
  • Team Collaboration
  • Effective Multitasking
  • Effective customer upselling
  • Phone Etiquette
  • Positive and professional
  • Great with customers
  • Hardworking
  • Committed

Timeline

Hostess/Server

Burtons Grill
11.2022 - 01.2023

Deli Clerk/Cook's Assistant/Catering

Seasons Culinary Service
06.2019 - 02.2022

Deli Clerk /Catering

Whole Food Market
04.2018 - 05.2019

Retail Sales Associate Cashier

Family Dollar
08.2014 - 10.2014

High School Diploma -

Bladensburg High School
Dallana Molina