Dallanara Saavedra
Concord,NC
Summary
Dynamic professional with a strong background in customer service and office management, notably at Target and Dr. Smiles. Proven ability to enhance client satisfaction through effective communication and attention to detail. Skilled in utilizing dental practice management software and adept at multitasking in fast-paced environments, ensuring operational efficiency and team collaboration.
Overview
10
10
years of professional experience
Work History
Store Associate
Target
Concord, NC
12.2023 - 04.2024
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Maintained accurate inventory levels through regular stock counts and replenishment processes.
- Operated point-of-sale systems efficiently, ensuring seamless transactions for customers.
- Monitored product expiration dates, ensuring quality standards were consistently met.
- Collaborated with team members to ensure cleanliness and organization of sales floor.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Dental Receptionist
Dr. Smiles
Brooklyn, NY
04.2019 - 02.2020
- Managed patient scheduling and appointment confirmations using dental practice management software.
- Coordinated patient check-in and check-out processes to enhance office efficiency.
- Maintained accurate patient records and ensured compliance with confidentiality regulations.
- Trained new reception staff on office procedures and customer service standards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped patients complete necessary medical forms and documentation.
Assistant
Baked
Brooklyn, NY
10.2014 - 04.2019
- Assisted in daily operations, ensuring smooth workflow and efficient task.
- Maintained accurate records of inventory, contributing to effective stock management.
- Collaborated with cross-functional teams to streamline communication and enhance productivity.
- Organized training sessions, fostering skill development among new hires and existing staff.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
High School Diploma -
Cobble Hill High School of American Studies
Brooklyn, NY06.2015
Skills
- Customer service
- Customer assistance
- Attention to detail focus
- Organization
- Flexible schedule adaptability
- Computer literacy fundamentals
- Event planning
Languages
Spanish
Native or Bilingual
Timeline
Store Associate
Target
12.2023 - 04.2024
Dental Receptionist
Dr. Smiles
04.2019 - 02.2020
Assistant
Baked
10.2014 - 04.2019
High School Diploma -
Cobble Hill High School of American Studies