Dallas Johnson
Seattle,WA
Summary
Passionate leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and a proactive approach to shifting demands.
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Starbucks
Seattle, WA
08.2020 - Current
- Supervised daily operations to ensure high-quality customer service and efficient workflow.
- Trained and mentored new team members on operational procedures and customer engagement techniques.
- Completed store opening and closing procedures and balanced tills.
- Coordinated shift schedules to maximize staff coverage and enhance productivity during peak hours.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
- Managed shift operations, supplied resources, and monitored team performance to keep business profitable and running smoothly.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2025
Skills
- Inventory management
- Strategic planning
- Operations management
- Staff management
- Cash handling
- Employee training
- Workplace safety
- Project management
Timeline
Shift Supervisor
Starbucks
08.2020 - Current
Bachelor of Arts - Business Administration
Arizona State University