Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallas Martin

Red Lodge,MT

Summary

Results-driven operations manager specializing in safety compliance, staff training, and customer relationship management. Demonstrated success in enhancing guest experiences through effective logistics management and financial oversight. Committed to educating youth about Montana's waterways, wildlife, and history.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Owner

Wild River Expeditions
Red Lodge, MT
01.2025 - Current
  • Manage daily operations for outdoor adventure tours and river expeditions.
  • Coordinated logistics for equipment rentals and client transportation, ensuring seamless operations.
  • Supervise staff training on safety protocols and customer service standards.
  • Developed and implemented marketing strategies, increasing awareness of guided river trips and excursions.
  • Engage with customers to provide information and enhance their experience.
  • Ensure compliance with local, state, and federal regulations.
  • Oversee budgeting and financial management.
  • Identified and pursued new opportunities for growth, expansion, and diversification within the business.
  • Directed employees by clarifying tasks and expectations to ensure smooth operations. and guidance to employees.

Whitewater Rafting Guide

Adventure Whitewater
Red Lodge, MT
07.2023 - 08.2024
  • Instructed guests on proper paddling techniques and equipment use.
  • Ensured safety protocols were followed during all excursions.
  • Conducted pre-trip safety briefings to educate participants.
  • Guided rafting trips on various river classes for diverse groups.

Whitewater Rafting Guide

Geyser Whitewater Expeditions
Big Sky, Montana
05.2019 - 08.2022
  • Guided rafting trips on various river classes for diverse groups.
  • Instructed guests on proper paddling techniques and equipment use.
  • Ensured safety protocols were followed during all excursions.
  • Conducted pre-trip safety briefings to educate participants.
  • Collaborated with team members to enhance overall guest experience.

Education

Bachelor of Science - Outdoor Adventure Leadership

Montana State University
Billings
05-2019

Skills

  • Business development
  • Operations management
  • Budgeting and finance
  • Safety compliance
  • Staff training
  • Customer relationship management

Certification

  • Wilderness First Responder
  • CPR
  • Level III Swiftwater Rescue

Timeline

Owner

Wild River Expeditions
01.2025 - Current

Whitewater Rafting Guide

Adventure Whitewater
07.2023 - 08.2024

Whitewater Rafting Guide

Geyser Whitewater Expeditions
05.2019 - 08.2022

Bachelor of Science - Outdoor Adventure Leadership

Montana State University
Dallas Martin