Dallas Mclaughlin
Port Orchard,WA
Summary
Hardworking, with proven relationship-building and time management skills in fast-paced environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Kitsap Mental Health Services
Bremerton, WA
09.2022 - Current
- Facilitated group therapy sessions with multiple patients.
- Monitored patient safety in all areas of the facility.
- Assessed patient behavior, reactions and responses to treatment plans.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Enforced rules and regulations pertaining to client and patient care while maintaining a safe environment.
- Participated in weekly case management meetings to discuss individualized treatment plans for each client and patient.
- Organized daily activities such as arts and crafts, games, music therapy., that promote healthy coping skills.
Host
Olive Garden
Silverdale, WA
07.2021 - 01.2022
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Contributed to team efforts by accomplishing related tasks as needed.
Server
Sharis
Silverdale, WA
01.2021 - 06.2021
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
GED -
Olympic College
Bremerton, WA06-2018
Skills
- Activity Monitoring
- Conflict Resolution
- Safety Management
- Team Collaboration
- Project Coordination
- Strong Work Ethic
- Exceptional Customer Service
Certification
- AAC
- Food Handlers Card
- CPR trained
References
References available upon request.
Timeline
Behavioral Health Technician
Kitsap Mental Health Services
09.2022 - Current
Host
Olive Garden
07.2021 - 01.2022
Server
Sharis
01.2021 - 06.2021
GED -
Olympic College