Dallis Byrne
Gurnee,IL
Summary
Dedicated pool attendant with a focus on guest service, communication, and safety. Enhanced guest experiences through vigilant monitoring and compliance with health regulations.
Offering positive attitude and strong interpersonal skills, ready to learn and grow in poolside environment. Brings foundation in safety awareness and customer service, essential for maintaining safe and welcoming pool area. Ready to use and develop organizational and communication skills in [Desired Position] role.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
2
2
years of professional experience
Work History
Pool Attendant
Hunt Club Aquatic Center-Gurnee Park District
900 Hunt Club Rd, Gurnee, IL 60031
05.2023 - 08.2023
- Monitored pool area for safety and compliance with health regulations
- Assisted patrons with inquiries and ensured a positive experience
- Maintained cleanliness of pool facilities and surrounding areas
- Enforced facility rules to ensure safety and enjoyment for all guests
- Collaborated with team members to efficiently manage daily operations
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Checked side duty list for opening and closing procedures.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
- Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
- Consistently received positive feedback from patrons due to excellent communication skills and proactive problem-solving abilities.
- Provided necessary support for disabled guests, ensuring their comfort and ease of access within the facility.
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
Cook
A La Carte Grill Inc
Glencoe Golf Club
04.2022 - 10.2022
- Prepared and cooked menu items following recipes and presentation standards.
- Maintained cleanliness and organization of kitchen workspace and equipment.
- Assisted in inventory management, ensuring availability of fresh ingredients.
- Collaborated with team members to deliver high-quality meals during peak hours.
- Monitored food safety practices, adhering to health regulations and guidelines.
- Adapted quickly to changing orders and special dietary requests from customers.
- Received customer feedback to enhance meal quality and service delivery.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Monitored food quality and presentation to maintain high standards.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Cashier
A La Carte Grill Inc
Glencoe Golf Club
04.2021 - 10.2021
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of cash register area to enhance customer experience.
- Assisted customers with inquiries, providing accurate information about menu items and promotions.
- Balanced cash drawer at end of shifts, ensuring accuracy in financial reporting.
- Collaborated with team members to ensure timely service during peak hours.
- Handled customer complaints professionally, aiming for satisfactory resolutions.
- Promoted daily specials and upselling opportunities to increase sales revenue.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Warren Township Hgh School
Gurnee, IL05-2025
Skills
- Guest service
- Adaptability in situations
- Decision-making
- Emergency response readiness
- Scheduling flexibility
- Pool safety
- Strong communication skills
Timeline
Pool Attendant
Hunt Club Aquatic Center-Gurnee Park District
05.2023 - 08.2023
Cook
A La Carte Grill Inc
04.2022 - 10.2022
Cashier
A La Carte Grill Inc
04.2021 - 10.2021
High School Diploma -
Warren Township Hgh School