Dalliyah Perkins
Statesboro,GA
Summary
Customer service professional with several years of experience assisting customers, resolving concerns, and providing positive client experiences in retail, call center, and property leasing environments. Skilled at communication, problem-solving, and building trust with customers while working in fast-paced settings. Experienced in phone support, data entry, and administrative tasks. Motivated to continue growing within customer service and support roles.
Overview
7
7
years of professional experience
Work History
Leasing Agent
Southern Downs
Statesboro
03.2023 - Current
- Answer resident calls and emails while resolving questions and service concerns.
- Schedule and conduct property tours for prospective residents.
- Assist applicants with completing lease applications and required paperwork.
- Maintain package logs and support daily office operations
- Promote property through social media marketing and community outreach.
- Performed marketing techniques to show off our property and increased leasing numbers by 50%
Remote Customer Service Representative
Teleperformance
Statesboro
09.2022 - 04.2023
- Managed high-volume inbound and outbound calls assisting customers with insurance plans.
- Guided customers through enrollment and account setup.
- Provided technical support for website navigation and account access.
- Maintained HIPAA compliance while verifying sensitive customer information.
Warehouse Assembly Line Worker
Briggs & Stratton LLC
Statesboro
03.2022 - 09.2022
- Working on an assembly line, putting a backplate and screws on an engine for lawn mowers and such.
- Worked on small parts assembly.
Walmart Stocker
Walmart
Statesboro
07.2021 - 03.2022
- Responsible for stocking incoming freight, as well as cleaning and organizing live freight.
Cashier/Customer Service
Enmarket Convenience Stores
Statesboro
01.2021 - 07.2021
- At Enmarket, a typical day consisted of starting with clocking in, counting my drawer, and immediately attending to tasks such as brewing coffee, and restocking roller grills.
- Making sure supplies like cups, straws, and lids were readily available, while maintaining cleanliness by sweeping and organizing my station.
- Throughout, managed customer checkouts efficiently, thriving in the fast-paced environment where multitasking was essential.
Crew Member
Sonic Drive-In
Statesboro
05.2019 - 01.2021
- Responsible for cleaning, taking orders, making food and drinks, stocking, and handling customers.
Education
High School Diploma - High School
Statesboro High School
Statesboro, GA05.2019
Skills
Customer Service
Phone Support
Call Center Operations
Data Entry
Microsoft Word
Microsoft Outlook
Microsoft Windows
HIPAA Compliance
Help Desk Support
Organizational Skills
Time Management
Sales Support
Cold Calling
Property Leasing
Professional Phone Etiquette
Timeline
Leasing Agent
Southern Downs
03.2023 - Current
Remote Customer Service Representative
Teleperformance
09.2022 - 04.2023
Warehouse Assembly Line Worker
Briggs & Stratton LLC
03.2022 - 09.2022
Walmart Stocker
Walmart
07.2021 - 03.2022
Cashier/Customer Service
Enmarket Convenience Stores
01.2021 - 07.2021
Crew Member
Sonic Drive-In
05.2019 - 01.2021
High School Diploma - High School
Statesboro High School