Dallys Kaopua-Lee
Henderson,NV
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Broken Yolk Cafe
Henderson, NV
11.2024 - Current
- Efficiently operated multiple tables, maintaining high standards of service.
- Ensured timely service of food and beverages while maintaining attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in maintaining efficient operations and delivering excellent guest experiences.
Expo/Food Runner
Broken Yolk Cafe
Henderson, NV
07.2024 - Current
- Managed high-stress periods efficiently throughout peak times.
- Ensured precise orders, reducing errors and complaints.
- Ensured all dishes were artistically presented prior to delivery.
- Partnered with kitchen crew to rectify order errors, aiming for complete customer satisfaction.
Certified Hostess Trainer
Broken Yolk Cafe
Henderson, NV
05.2024 - Current
- Mentored newly hired hostesses, contributing to improved overall efficiency.
- Ensured cleanliness and organization of front-of-house areas, fostering an inviting atmosphere for guests.
- Devised methods to minimize guest wait periods in high-traffic times, enhancing overall experience.
Hostess
Broken Yolk Cafe
Henderson, NV
01.2023 - 07.2024
- Created a pleasant experience for guests from arrival to departure.
- Balanced various tasks effectively such as handling incoming calls, welcoming guests, and updating reservations simultaneously.
- Addressed customer inquiries and concerns promptly.
- Managed transactions by collecting various forms of payment and providing change.
Education
High School Diploma -
Acceleration Academies
Las Vegas, NV12.2023
Skills
- Strong work ethic
- Exceptional customer service
- Team player
- Problem-solving
Certification
• TAM card
• Food Handler
• Best Food Presentation
• Certified Host trainer
Timeline
Server
Broken Yolk Cafe
11.2024 - Current
Expo/Food Runner
Broken Yolk Cafe
07.2024 - Current
Certified Hostess Trainer
Broken Yolk Cafe
05.2024 - Current
Hostess
Broken Yolk Cafe
01.2023 - 07.2024
High School Diploma -
Acceleration Academies