Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dallys Kaopua-Lee

Henderson,NV

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Broken Yolk Cafe
11.2024 - Current
  • Efficiently operated multiple tables, maintaining high standards of service.
  • Ensured timely service of food and beverages while maintaining attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Assisted in maintaining efficient operations and delivering excellent guest experiences.

Expo/Food Runner

Broken Yolk Cafe
07.2024 - Current
  • Managed high-stress periods efficiently throughout peak times.
  • Ensured precise orders, reducing errors and complaints.
  • Ensured all dishes were artistically presented prior to delivery.
  • Partnered with kitchen crew to rectify order errors, aiming for complete customer satisfaction.

Certified Hostess Trainer

Broken Yolk Cafe
05.2024 - Current
  • Mentored newly hired hostesses, contributing to improved overall efficiency.
  • Ensured cleanliness and organization of front-of-house areas, fostering an inviting atmosphere for guests.
  • Devised methods to minimize guest wait periods in high-traffic times, enhancing overall experience.

Hostess

Broken Yolk Cafe
01.2023 - 07.2024
  • Created a pleasant experience for guests from arrival to departure.
  • Balanced various tasks effectively such as handling incoming calls, welcoming guests, and updating reservations simultaneously.
  • Addressed customer inquiries and concerns promptly.
  • Managed transactions by collecting various forms of payment and providing change.

Education

High School Diploma -

Acceleration Academies
Las Vegas, NV
12.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Team player
  • Problem-solving

Certification

• TAM card

• Food Handler

• Best Food Presentation

• Certified Host trainer

Timeline

Server

Broken Yolk Cafe
11.2024 - Current

Expo/Food Runner

Broken Yolk Cafe
07.2024 - Current

Certified Hostess Trainer

Broken Yolk Cafe
05.2024 - Current

Hostess

Broken Yolk Cafe
01.2023 - 07.2024

High School Diploma -

Acceleration Academies
Dallys Kaopua-Lee