Dalonn Jefferson
HENRICO,VA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate Specialist
The Home Depot
HENRICO, United States
03.2020 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Informed customers of current store promotions to encourage additional sales purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
- Increased sales by 10%
- Folded and arranged merchandise in attractive displays to drive sales
Floor Staff Member
Regal Cinemas
HENRICO, United States
11.2018 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items and join reward programs.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Processed accurate credit, debit, check and cash sales transactions for more than 200 customer orders per day
Education
High School Diploma -
Douglas S. Freeman High School
Richmond, VA06.2018
Skills
- Strategic Selling
- Educational Opportunities
- Self-Checkout Assistance
- Merchandising Selection
- Customer Service
- Store Opening and Closing
- Engaging with Diverse Customers
- Locating Merchandise
- Upselling Techniques
- Teamwork and Collaboration
- Available Nights, Weekends and Holidays
Certification
- Licensed Fork Lift Operator - 2024
- Licensed Reach Truck Driver - 2024
Timeline
Sales Associate Specialist
The Home Depot
03.2020 - Current
Floor Staff Member
Regal Cinemas
11.2018 - 09.2021
High School Diploma -
Douglas S. Freeman High School
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