Results-driven Employee Tour Coordinator with expertise in managing requests and developing policies to enhance operational efficiency. Proven ability to foster vendor relationships and streamline communication processes.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Employee Tour Coordinator - Denali
Holland America Princess Alaska-Yukon
Healy, AK
04.2025 - 09.2025
2025 Alaska season worked as Denali Employee Tour Coordinator
Facilitated 1,000 employees having access to the tours and excursions Holland American and Princess offer their Denali Alaska tour guests.
Helped develop new policies and procedures to make the employee tour process more efficient and effective for both the tour vendors and employees.
Developed close working relationship with tour vendors including daily communication of tour requests and feedback.
Successfully managed tour requests and responses daily within strict time constraints from vendors.
Technical Sales Representative
International Paper
Murfreesboro, TN
11.2002 - 06.2021
Handled technical sales for area locations of large corporate customers, including Amazon, Kohlher and General Mills.
Managed existing packaging volume for clients while integrating new designs and piloting innovations.
Worked closely with International Paper packaging design engineers and customers to optimize production lines.
Conducted quality audits onsite to insure packaging performed as expected.
Education
Associate of Theology - Theology
Jackson College of Ministries
Jackson, MS
05-1980
Skills
Tour logistics
Policy development
Vendor management
Time management
Employee relations
Customer relationship management
Certification
American Heart Association BLS (Basic Life Saving) training