Dalton Dennis
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Passionate and accomplished Co-Owner with track record of success in business development, customer service and team building. Possesses entrepreneurial spirit, deep understanding of market trends, and keen eye for growth opportunities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Co-Founder/ Director of Sales
Terpboys LLC
05.2019 - Current
- Established foundational processes for business operations.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Identified business development challenges and customer concerns for proactive resolution.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Established team of motivated and highly skilled employees to help run business.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Operations Manager
Dennis Group LTL
01.2014 - 05.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
BBA - Business Management
Temple University
Philadelphia, PA05.2018
Skills
- Partnership Cultivation
- Business Development and Retention
- Stakeholder Communication
- Strategic Partnerships
- Customer Retention
- Business Growth
- Policy and Procedure Implementation
- Small Business Operations
- Customer Relationship Management (CRM)
- Employee Relations
- Workforce Management
- Inventory Management
- Systems Management
Affiliations
- Lions Club
Certification
Hubspot
ZoomInfo
Timeline
Co-Founder/ Director of Sales
Terpboys LLC
05.2019 - Current
Operations Manager
Dennis Group LTL
01.2014 - 05.2019
BBA - Business Management
Temple University