Dalton Eaker
Ellenboro,NC
Summary
Dynamic BOH Manager at Chick-fil-A with a proven track record in enhancing kitchen productivity and ensuring compliance with health standards. Skilled in quality assurance and effective communication, I successfully implemented inventory management processes that reduced waste and fostered a collaborative team environment, significantly improving service delivery and customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
BOH Manager
Chick-fil-A
Forest City, NC
05.2025 - Current
- Managed daily operations to ensure smooth workflow and compliance with health standards.
- Trained and mentored team members on food preparation and safety protocols.
- Implemented inventory management processes to reduce waste and optimize stock levels.
- Supervised kitchen staff, fostering a collaborative environment for improved service delivery.
- Developed efficient scheduling systems to meet peak demand while maintaining labor costs.
- Executed quality control measures to uphold Chick-fil-A's high food safety standards.
- Led initiatives to streamline kitchen processes, enhancing overall productivity and customer satisfaction.
BOH Team Member
Chick-fil-A
Forest City, NC
10.2024 - 08.2025
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Assisted team members in achieving operational goals during peak hours.
- Communicated effectively with front-of-house staff to ensure seamless service delivery.
- Monitored inventory levels and reported shortages to management promptly.
- Participated in training sessions to enhance knowledge of menu items and customer service techniques.
- Implemented safety procedures, contributing to a safe working environment for all team members.
- Responded to customer inquiries and concerns with professionalism and courtesy.
- Maintained clean and organized workspace, ensuring compliance with health and safety regulations.
- Boosted overall team morale with regular communication and collaboration in a fast-paced environment.
- Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
- Enhanced food quality for customer satisfaction, adhering to proper food handling procedures.
- Mentored new hires in BOH operations, fostering a supportive learning environment that promoted skill growth.
Cleaner
Grindstaff's Furniture and Interiors
Forest City, NC
11.2023 - 02.2024
- Maintained cleanliness and organization of furniture displays throughout the showroom
- Operated cleaning equipment, ensuring efficient maintenance of surfaces and floors
- Assisted in inventory management by restocking cleaning supplies as needed
- Collaborated with team members to uphold safety standards during cleaning operations
Ice Cream Server
Scoop Ice Cream
Forest City, NC
05.2022 - 09.2022
- Provided exceptional customer service by efficiently serving ice cream and addressing customer inquiries.
- Maintained cleanliness of serving area and equipment to ensure compliance with health and safety standards.
- Assisted in inventory management by restocking supplies and monitoring product freshness.
- Collaborated with team members to create a positive work environment and enhance service delivery.
Education
High School Diploma -
Thomas Jefferson Classical Academy
MooresboroSkills
- Performance evaluation and feedback
- Professionalism and work ethic
- Communication and interpersonal skills
- Sanitation and cleanliness
- Equipment maintenance and repair
- Ordering and receiving supplies
- Time management and prioritization
- Quality assurance and control
- Multitasking and task delegation
Certification
Servsafe Certified
Timeline
BOH Manager
Chick-fil-A
05.2025 - Current
BOH Team Member
Chick-fil-A
10.2024 - 08.2025
Cleaner
Grindstaff's Furniture and Interiors
11.2023 - 02.2024
Ice Cream Server
Scoop Ice Cream
05.2022 - 09.2022
High School Diploma -
Thomas Jefferson Classical Academy