Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dalton Gross

Dubuque

Summary

Developed key skills in fast-paced logistics environment, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.

Overview

4
4
years of professional experience

Work History

Dispatcher

Peterson Transportation
Dubuque, IA
08.2025 - 05.2026
  • Communicator between drivers and customers, prioritizing incoming requests, monitoring routes and locations, and relaying critical instructions to ensure efficient, safe, and timely service delivery.
  • Enter data for shipping and delivery locations accurately and proficiently.
  • Tracking the real-time location of drivers using GPS software.
  • Calculate and schedule shipping and delivery appointments by phone, website, or email.
  • Communicate with brokers to ensure pickups and deliveries are on track.
  • Maintaining accurate records of work orders, call logs, incident reports, and driver/technician performance metrics.
  • Solve unexpected issues when they arise, such as vehicle breakdowns, route delays, or emergencies.
  • Manage the daily freight dispatch to keep our drivers active and profitable

Area Sales Manager

Voss Distributing Llc
Des Moines, IA
09.2022 - 08.2025
  • Responsible for servicing and improving sales in set accounts.
  • Make sure inventory is accurate in the sales truck before and after the workday.
  • Maintain and create relationships with store managers.
  • Ensuring all pricing and brand flow is accurate to company standards.
  • Safely drive and operate the company delivery vehicle.
  • Effectively work in varying weather conditions.
  • Create and deliver products to grocery and convenience stores.

Education

Bachelor's Degree - Business Administration

University of Northern Iowa
Cedar Falls, IA
05-2021

Associate's Degree - Business Administration

Hawkeye Community College
Waterloo, IA
05-2019

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Time Management
  • Schedule management
  • Schedule coordination
  • Customer relationship management
  • Multitasking and organization
  • Team collaboration
  • Verbal and written communication

Timeline

Dispatcher

Peterson Transportation
08.2025 - 05.2026

Area Sales Manager

Voss Distributing Llc
09.2022 - 08.2025

Bachelor's Degree - Business Administration

University of Northern Iowa

Associate's Degree - Business Administration

Hawkeye Community College