Dalton Hodge
Frierson,LA
Summary
- Hardworking person who doesn't take a chance for granted. Showing up on time, doing more then asked of me, helping others when needed, etc. is my way of standing out.
- Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant General Manager
EquipmentShare
Shreveport, LA
11.2020 - Current
- Oversee yard hands along with all CDL delivery drivers. This includes time sheets, schedules, pay increases, etc.
- Oversaw daily operations, ensuring compliance with safety regulations and company policies across all locations.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
- Resolved customer complaints with professionalism, restoring trust and loyalty.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
Yard Supervisor
Jps Equipment Rental
Bossier City, LA
01.2020 - 11.2020
- Supervised daily yard operations, ensuring efficient workflow and adherence to safety protocols. I made sure the flow was efficient as possible. With multiple orders and pieces of equipment coming in and out all day, its crucial the yard is as productive as possible.
- Trained and mentored new staff, fostering a culture of teamwork and accountability. Upper management relied on me to train new employee's safely and correctly.
- Optimized space utilization in the yard through careful planning of storage areas and efficient use of available resources.
- Increased customer satisfaction through proactive communication regarding scheduling, deliveries, and potential issues.
- Ensured a clean and organized workspace by enforcing strict housekeeping standards across the yard operations.
- Successfully met project deadlines by effectively communicating expectations and monitoring progress throughout each phase.
- Trained new team members on proper and safe use of tools and equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Veterinary Technician
Ratcliff Animal Hospital
Shreveport, LA
08.2016 - 01.2020
- Assisted veterinarians in examinations, diagnostics, and treatments of animals.
- Administered medications and vaccinations per veterinary protocols and client instructions.
- Performed routine laboratory tests, including blood work and urinalysis.
- Maintained accurate medical records and updated patient files consistently.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Conducted pre-surgical assessments, ensuring animals were properly prepared for procedures.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Maintained detailed records of animal health care and diagnostic treatments.
Education
Associate of Applied Science - Emergency Medical Technician
Bossier Parish Community College
Bossier City, LA04-2019
Skills
- Multitasking
- Staff management
- Inventory control
- Operations management
- Staff hiring
- Staff training/development
- Performance evaluation and monitoring
- Team player
- Critical thinking
- Attention to detail
Certification
- Telehandler Operator Certification
- Mobile Elevating Work Platform Certification (3A, 3B)
- AED, Adult, Child, Infant CPR & AED Training
- PPE Safety Training
Timeline
Assistant General Manager
EquipmentShare
11.2020 - Current
Yard Supervisor
Jps Equipment Rental
01.2020 - 11.2020
Veterinary Technician
Ratcliff Animal Hospital
08.2016 - 01.2020
Associate of Applied Science - Emergency Medical Technician
Bossier Parish Community College