Caleb Laughren
Oakley ,CA
Summary
Dynamic professional with extensive experience at Kinder’s, excelling in staff management and operations oversight. Proven track record in streamlining processes and enhancing service quality, while fostering teamwork and collaboration. Skilled in training and development, with a keen attention to detail that drives performance improvements and operational efficiency.
Overview
6
6
years of professional experience
Work History
Assistant General Manager
Kinder’s
08.2023 - Current
- Streamlined processes to support effective team collaboration.
- Supported management in developing training programs for new team members.
- Coordinated efforts across departments to improve service quality.
- Examined sales data to detect patterns and suggest enhancements.
Shift Lead
Kinder’s
05.2021 - 08.2023
- Supervised team members to ensure efficient operations and adherence to safety protocols.
- Coordinated shift schedules and delegated tasks to optimize workflow and productivity.
- Trained new employees on company processes, equipment usage, and customer service standards.
- Implemented inventory management practices to maintain product availability and reduce waste.
Counter Clerk
Kinder’s
07.2020 - 05.2021
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained cleanliness and organization of counter area, promoting a welcoming environment for customers.
- Collaborated with team members to manage inventory levels, minimizing stock discrepancies.
- Provided support during peak hours by prioritizing tasks effectively to meet customer demands.
- Identified opportunities for process improvements, contributing to enhanced workflow efficiency and service delivery.
- Developed rapport with clientele through friendly interactions and personalized service experiences.
- Maintained clean and orderly work stations and reported hazards to management.
- Consistently achieved performance targets set out by management through dedication to quality service delivery.
Education
High School Diploma -
Liberty High School
Brentwood, CA07.2020
Skills
- Staff management
- Inventory control
- Operations management
- Staff development
- Operations oversight
- Workflow coordination
- Business operations
- Training and development skill
- Teamwork and collaboration
- Decision-making
- Strategic planning
- Delegating work
- Performance improvements
- Goal setting
- Attention to detail
- Waste removal
- Safety and compliance
- Multitasking
- Flexible and adaptable
- Organizational skills
Timeline
Assistant General Manager
Kinder’s
08.2023 - Current
Shift Lead
Kinder’s
05.2021 - 08.2023
Counter Clerk
Kinder’s
07.2020 - 05.2021
High School Diploma -
Liberty High School