Dalton Milgram
Storrs,CT
Summary
Proven multitasker and quick learner, excelled at UConn Dairy Bar by enhancing customer satisfaction through exceptional service and attention to detail. Adapted swiftly to various roles, demonstrating strong communication and customer service skills. Fostered positive relationships, contributing significantly to team efficiency and productivity without compromising quality.
Overview
5
5
years of professional experience
Work History
Food Service Worker
UConn Dairy Bar
10.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional supplies during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Developed and maintained positive relationships with customers to enhance service.
Team Member
Dunkin' Donuts
05.2022 - 01.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Food Service Worker
Ferris Acres Creamery
04.2019 - 10.2021
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Directed traffic within the parking lot on busy days in order to ensure smooth flow of customers
- Prepared waffle cones in back for the purpose of selling to customers
- Worked on register taking orders, handled money, interacted with customers in a friendly manner
- Removed trash from building and customer dining areas and brought them to dumpster
- Cleaned dishes and restocked low ingredients during busy hours
Dishwasher
Lucas Local Oyster Bar
06.2020 - 07.2020
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Bachelor of Arts - Psychology
University of Connecticut
Storrs, CT05.2025
Skills
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Attention to Detail
- Flexible Availability
- Strong Communication Skills
- Works Well With Others and Independently
Timeline
Food Service Worker
UConn Dairy Bar
10.2022 - Current
Team Member
Dunkin' Donuts
05.2022 - 01.2024
Dishwasher
Lucas Local Oyster Bar
06.2020 - 07.2020
Food Service Worker
Ferris Acres Creamery
04.2019 - 10.2021
Bachelor of Arts - Psychology
University of Connecticut