Dalton Scofield
Colorado Springs,Colorado
Summary
Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Oreilly Auto Parts
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Lube Technician
Serco
06.2020 - 07.2021
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Car Wash Attendant
Express Car Wash
04.2018 - 07.2018
- Achieved customer satisfaction by providing high-quality professional service.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Managed car wash supplies and materials inventories for timely reordering and replenishment.
Porter
KSouth Automotive
02.2017 - 02.2018
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Completed sweeping, mopping, and window-cleaning.
Education
Welding Technology
Lincoln College of Technology - Denver
Denver, CO06.2019
GED -
Lifeskills Center of Colorado Springs
Colorado Springs, CO05.2018
Skills
- Money Handling
- Call Forwarding
- Closing Oversight
- Merchandising
- Transaction Monitoring
- Orientating and Training
- Customer Relationship Management
- Staff Supervision
- Responsible Driver
- Time Management
- Order Picking and Processing
- Workplace Safety
Timeline
Assistant Manager
Oreilly Auto Parts
07.2022 - Current
Lube Technician
Serco
06.2020 - 07.2021
Car Wash Attendant
Express Car Wash
04.2018 - 07.2018
Porter
KSouth Automotive
02.2017 - 02.2018
Welding Technology
Lincoln College of Technology - Denver
GED -
Lifeskills Center of Colorado Springs