Dalton "Shane" Vandegrift
Fairhope
Summary
Experienced Dispatch Manager with three years of experience. Skilled in coordinating service and deliveries, monitoring performance, and maximizing productivity. Proficient in scheduling software, data entry, and coaching team members for improvement. Seeking a professional and supportive work environment with growth opportunities.
Overview
16
16
years of professional experience
Work History
Dispatch Manager
Easy-Haul Intermodal
08.2022 - Current
- Received new orders, prepared documentation, and assigned personnel.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Communicated with warehouse staff to facilitate proper loading and unloading of orders.
- Scheduled deliveries and pickups according to customer needs.
- Communicated with customers to provide delivery updates and resolution.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Scheduled and organized delivery routes.
- Managed customer accounts and invoicing.
- Tracked and monitored vehicle performance and maintenance.
- Monitored vehicle locations to coordinate timely arrivals.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
On Campus Suspension & Paraprofessional
Fairhope Middle School
08.2020 - 05.2022
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Developed and implemented classroom routines to address varying student needs.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Adapted teaching methods and materials to meet students' varying needs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Administered tests and assessments to evaluate student progress and performance.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
Substitute Teacher, K-12
Baldwin County Public Schools
08.2019 - 05.2020
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Followed lesson plans designed by absent teachers.
Bayhost/Event Ambassador
Topgolf
11.2017 - 05.2018
Senior Counselor
Eastern Shore Bay Camp
01.2016 - 08.2020
Law Firm Assistant
Carr Allison Law Firm
08.2015 - 05.2016
Interim Kids Coordinator
Church of The Highlands
01.2018 - 05.2019
Celebration Kids/Celebration Youth
Celebration Church
01.2009 - Current
Clinical/Clerical aide
Thomas Hospital
06.2012 - 08.2013
Education
Certificate of Kids Ministry - Kids Ministry
Highlands College of Birmingham
Birmingham05-2019
High School -
Fairhope High School
Fairhope05.2016
Skills
- Professional phone etiquette
- Email correspondence
- Data entry proficiency
- Filing system organization
- Record keeping
- Problem-solving
- Time management
- Task prioritization
- Scheduling appointments
- Document filing
- Office equipment operation
- Clear communication
- Written communication
- Administrative support
- Attention to detail
- Collaborative teamwork
- Appointment coordination
- Staff training and development
- Strong leadership
- Customer communication
- Order data entry
- Schedule coordination
- Fleet dispatching
Service Experience
- Celebration Church, Celebration Kids/Celebration Youth, 01/01/09-present
- Church of The Highlands, Interim Kids Coordinator , 01/01/18-05/31/19
- Thomas Hospital, Clinical/Clerical aide, 06/01/12, 08/31/13
Timeline
Dispatch Manager
Easy-Haul Intermodal
08.2022 - Current
On Campus Suspension & Paraprofessional
Fairhope Middle School
08.2020 - 05.2022
Substitute Teacher, K-12
Baldwin County Public Schools
08.2019 - 05.2020
Interim Kids Coordinator
Church of The Highlands
01.2018 - 05.2019
Bayhost/Event Ambassador
Topgolf
11.2017 - 05.2018
Senior Counselor
Eastern Shore Bay Camp
01.2016 - 08.2020
Law Firm Assistant
Carr Allison Law Firm
08.2015 - 05.2016
Clinical/Clerical aide
Thomas Hospital
06.2012 - 08.2013
Celebration Kids/Celebration Youth
Celebration Church
01.2009 - Current
Certificate of Kids Ministry - Kids Ministry
Highlands College of Birmingham
High School -
Fairhope High School
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