Dalyla Meza
San Antonio,TX
Summary
Driven and bilingual professional with a proven track record in customer service and cash handling, honed at Chick-fil-A and in diverse roles including medical and leadership positions. Excelled in fostering customer loyalty through exceptional service, achieving positive feedback, and enhancing team collaboration. Demonstrates strong work ethic, integrity, and time management skills, ensuring high accuracy levels in transactions and effective problem resolution.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Chick-fil-A
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Student Medical Assistant
Highlands High School
10.2023 - 06.2024
- Participated in health education programs to promote preventive care among patients and their families.
- Promoted a positive work environment through effective teamwork and open communication among staff members.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Measured patient pulse oximetry.
President of Student Union
Women Empowerment
08.2021 - 12.2023
- Managed a diverse team of student representatives, fostering an inclusive and collaborative environment.
- Collaborated with the school administrators to address student concerns and implement policy changes.
- Facilitated mental health awareness campaigns that provided resources to help support students experiencing stress or anxiety throughout their time at the school.
- Streamlined communication processes within the Student Union by implementing a centralized information-sharing platform accessible to all members.
- Consistently met fundraising goals through strategic planning and execution of successful campaigns.
- Enhanced member engagement by organizing and hosting regular events, meetings, and workshops.
- Expanded membership base by implementing targeted recruitment strategies aimed at diverse populations within the school community.
- Coordinated volunteer activities to promote community involvement with women empowerment group.
- Established productive relationships with faculty members in order to facilitate communication between staff and students.
Education
Associate of Science - Nursing
St. Philip's College
San Antonio, TX05.2026
High School Diploma -
Highlands High School
San Antonio, TX06.2024
CRMA - Medical Assistant
Highlands High School
San Antonio, TX06.2024
Skills
- Customer Service
- Customer Assistance
- Bilingual-Spanish
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Written and verbal communication
- Order Taking
- Professionalism and Courtesy
Certification
- Certified Registered Medical Assistant
- Certified BLS, American Heart Association - 04/2026
Languages
Spanish
Limited Working
Timeline
Student Medical Assistant
Highlands High School
10.2023 - 06.2024
Cashier
Chick-fil-A
07.2023 - Current
President of Student Union
Women Empowerment
08.2021 - 12.2023
Associate of Science - Nursing
St. Philip's College
High School Diploma -
Highlands High School
CRMA - Medical Assistant
Highlands High School