Daly Manuel Suero
Bávaro, Punta Cana,La Altagracia
Summary
Enthusiastic Teacher with superb leadership and communication skills. Easily cultivates trusting and productive relationships with students, parents, teachers and administration. Creates, monitors and sustains disciplined school culture of high academic and behavioral standards
.
Proven skills in persuasive negotiation & expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Customer Service and Sales Representative
Best Day Dominicana
Punta Cana, La Altagracia
08.2021 - Current
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from customers regarding their vacation packages at Destination.
- Analyzed customer feedback to improve our products and services.
- Provided technical support for customers using the company's products or services.
- Created detailed reports on daily, weekly, and monthly sales activity.
Homeroom Teacher
Colegio Dominicano and Holy Trinity School
Santiago, Santiago De Los Caballeros
06.2011 - 07.2017
- Collaborated with other teachers to develop curriculum objectives and lesson plans.
- Implemented educational programs designed to support English language learners.
- Developed and implemented a variety of instructional plans to meet the individual needs of low-English proficient students.
- Motivated students to participate actively in classroom activities by utilizing creative teaching strategies.
- Monitored student performance through assessments, tests, observations, and documentation.
Education
Bachelor of Arts - Education
Universidad Tecnológica De Santiago UTESA
Santiago De Los Caballeros08-2009
Some College (No Degree) - Coaching And Team Building
INFOTEP
SantiagoSkills
- Curriculum Implementation
- Alternative Learning Methods
- Learning Strategies
- Creative lesson planning
- Customer Needs Assessment
- Sales closing
- Customer Service & retention abilities
- Interpersonal communication skills
- Upselling and Cross Selling
- Strategy Development
Languages
Spanish
First Language
English
Proficient (C2)
C2
French
Advanced (C1)
C1
Certification
- Coaching
- Team Building
- Teamwork
- Sales
Timeline
Customer Service and Sales Representative
Best Day Dominicana
08.2021 - Current
Homeroom Teacher
Colegio Dominicano and Holy Trinity School
06.2011 - 07.2017
Bachelor of Arts - Education
Universidad Tecnológica De Santiago UTESA
Some College (No Degree) - Coaching And Team Building
INFOTEP