Damaine Thompson
Myrtle Beach,SC
Summary
Results-driven Food & Beverage Manager with over five years of progressive hospitality experience leading hotel food and beverage operations, banquet services, guest relations, and front-of-house management. Proven ability to supervise high-performing teams, manage labor and inventory, analyze operational performance, control costs, and deliver exceptional guest experiences. Skilled in budgeting, forecasting, purchasing, staff development, banquet operations, and maintaining the highest standards of food safety and sanitation.
Overview
2027
2027
years of professional experience
Work History
Food and Beverage Manager
Marriott Myrtle Beach Resort & Spa
2026 - Current
- Trained and mentored staff on best practices in food safety and customer service.
- Direct daily front-of-house and back-of-house operations while ensuring exceptional guest service and operational efficiency.
- Lead, coach, and develop staff through performance management, training, scheduling, and ongoing professional development.
- Monitor labor costs, payroll, and productivity while maintaining staffing levels aligned with business demands.
- Analyze sales trends, forecasting data, and financial reports to support budgeting and maximize profitability.
- Oversee purchasing, inventory management, and vendor relationships to control costs and minimize waste.
- Ensure compliance with food safety regulations, sanitation standards, alcohol service requirements, and company policies.
- Coordinate banquet operations, catering services, and special events while maintaining quality and service standards.
- Maintain high standards of cleanliness, organization, and safety throughout kitchen, dining, storage, and service areas.
Banquet Captain
Marriott Myrtle Beach Resort & Spa
2023 - 2026
- Supervised banquet staff to ensure seamless event execution and guest satisfaction.
- Coordinated logistics for multiple events, enhancing operational efficiency and service delivery.
- Trained new team members on service standards and effective communication protocols.
- Managed inventory of banquet supplies, ensuring adequate stock levels for events.
- Directed approximately 15 incoming calls, emails and faxes per day
Front Desk Agent
TownePlace Suites by Marriott
2022 - 2023
- Greeted and checked in guests, ensuring a welcoming atmosphere.
- Managed reservations and room assignments using property management system.
- Resolved guest inquiries and complaints to enhance satisfaction levels.
- Coordinated housekeeping requests and ensured timely room readiness.
Education
Associate of Science - Restaurant Operations
Montego Bay Community College
Skills
- Leadership
- Communication
- Team Management
- Critical Thinking
- Microsoft 365
- Hospitality Operations
- Inventory Control
- Sales
- Budget management
- Marketing
Timeline
Food and Beverage Manager
Marriott Myrtle Beach Resort & Spa
2026 - Current
Banquet Captain
Marriott Myrtle Beach Resort & Spa
2023 - 2026
Front Desk Agent
TownePlace Suites by Marriott
2022 - 2023
Associate of Science - Restaurant Operations
Montego Bay Community College