Damarcus Howell Jr
Tacoma
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
3
3
years of professional experience
2029
2029
years of post-secondary education
Work History
Sales Associate
Footlocker, Footlocker
Tacoma
06.2024 - Current
- Assisted customers with product selection and provided excellent service.
- Maintained store cleanliness and organized merchandise on the sales floor.
- Operated point-of-sale system to process transactions efficiently.
- Stocked shelves and ensured product displays were visually appealing.
- Collaborated with team members to achieve daily sales goals.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers about new products and promotions effectively.
- Handled customer inquiries and resolved issues promptly.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained clean and organized store displays to enhance customer experience.
- Collaborated with team members to achieve sales goals and improve service quality.
- Conducted inventory checks to ensure stock availability and prevent shortages.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Prepared merchandise for purchase or rental.
- Bagged or packaged purchases and wrapped gifts.
- Placed special orders or called other stores to find desired items.
- Described merchandise and explained use, operation and care.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Tracked sales performance metrics to identify trends in market place.
- Adhered to company initiatives and achieved established goals.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Developed promotional strategies to increase sales volume.
- Received and displayed product shipments on store retail shelves upon delivery.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Processed transactions using a point-of-sale system.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained relationships with peers and upper management to drive team success.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Answered incoming telephone calls to provide store, products and services information.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Demonstrated product features and benefits for customers' needs.
- Participated in training sessions to stay updated on product knowledge and trends.
- Supported visual merchandising efforts by arranging merchandise according to company standards.
- Operated point-of-sale system efficiently for processing transactions.
Warehouse Worker
FedEx
Cedar Rapids
05.2022 - 03.2024
- Loaded and unloaded packages using hand trucks and forklifts.
- Sorted incoming shipments by destination and priority level.
- Maintained a clean and organized workspace to ensure safety compliance.
- Assisted team members in packaging items for shipment to customers.
- Scanned packages for tracking and inventory management purposes.
- Followed safety procedures while handling hazardous materials and equipment.
- Participated in training sessions on warehouse operations and safety protocols.
- Collaborated with coworkers to meet daily shipping deadlines efficiently.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Organized warehouse space for efficient storage of products.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Assembled orders according to customer requests.
- Received and tracked incoming inventory shipments.
- Followed established guidelines for picking orders accurately.
- Ensured safety protocols were followed at all times while operating machinery.
- Counted number of boxes or units in loading docks to confirm proper completion of work orders.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Used scanners to track parcel information, condition or receipt.
Education
Associate of Science - Biology
Morehouse College
Atlanta, GA 05.2022 - 08.2028
Silas High School
Tacoma, WASkills
- Point-of-sale operation
- Visual merchandising
- Inventory management
- Customer education
- Team collaboration
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Employee training
- Listening skills
- Energetic self-starter
- Teamwork and collaboration
- Contact follow-up
- Cleaning techniques
- Excellent communication skills
- Positive and professional
- Display setup
- Flexible schedule
- Reading comprehension skills
- Excellent people skills
- Inventory tracking
- Negotiation tactics
- Goal oriented
- Package handling
- Safety compliance
- Heavy lifting
- Safety training
- Lean principles
- Barcode scanning
- Material handling
- Unpacking merchandise
- Damage reports
- Able to lift and carry 100 lbs
- Loading and unloading
- Health and safety regulations
- Stacking and staging
- Packaging and labeling
- Labeling and sorting
Languages
English
Full Professional
French
Limited
Affiliations
- Graphic designer
- Clothing brand ( Lost World)
- Gym
References
References available upon request.
Timeline
Sales Associate
Footlocker, Footlocker
06.2024 - Current
Warehouse Worker
FedEx
05.2022 - 03.2024
Associate of Science - Biology
Morehouse College
05.2022 - 08.2028
Silas High School