Damariah Craft
3711 Medical Dr., Apt 427 San Antonio ,Tx
Summary
Motivated student working toward a Bachelor’s of Science in Mathematics. Possess experience in customer service and sales. Proven success working within fast-paced, collaborative settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Yard House
05.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Retention specialist
Spectrum
07.2022 - 05.2023
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
Receptionist
JC Penney
11.2021 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Server
First Watch
08.2020 - 11.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor's of Science in Mathematics - Applied Mathematics
University of Texas at San Antonio, San Antonio, Tx
Diploma - Biology
Cypress Creek High School
Houston, TX06.2019
Skills
- Exceptional customer service
- Guest Engagement
- Complex Problem-Solving
- Strong Work Ethic
Certification
- Serve Safe Food Handlers
- Texas Alcoholic Beverage Commission
Timeline
Server
Yard House
05.2023 - Current
Retention specialist
Spectrum
07.2022 - 05.2023
Receptionist
JC Penney
11.2021 - 06.2022
Server
First Watch
08.2020 - 11.2021
Bachelor's of Science in Mathematics - Applied Mathematics
University of Texas at San Antonio, San Antonio, Tx
Diploma - Biology
Cypress Creek High School
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